Senior Clinical Portfolio Manager, Speech Therapy

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily management of the speech therapy program, ensuring that deliverables, timelines, and milestones are met.

• Convert program strategy and roadmap into actionable plans, initiatives, and workflows.

• Manage and update the program’s rolling 18-month roadmap.

• Foster cross-functional collaboration with Strategy Physicians, Operations, Analytics, Client Success, and Finance teams.

• Ensure uniformity in program management practices and compliance with internal Service Level Agreements (SLAs).

• Monitor key performance indicators such as clinical accuracy, denial/approval rates, turnaround time, MedEx savings, and quality metrics.

• Collaborate with the Business Analyst to collect, analyze, and present data-driven insights.

• Supervise program dashboards and maintain data integrity in performance reporting.

• Lead root cause analysis and conduct regular performance evaluations.

• Report risks or obstacles to the VP of Clinical Programs.

• Identify operational deficiencies and potential enhancements across processes, clinical operations, and technology.

• Work with the Business Analyst and Analytics teams to create data-informed solutions.

• Assist in the development of program playbooks, operational guides, and process improvements.

• Act as the main operational contact for the assigned program.

• Facilitate client-facing meetings and prepare relevant materials.

• Prepare for external program evaluations, including Quarterly Business Reviews (QBRs) and program updates.

• Engage directly with clients as necessary to address detailed clinical program requirements.

⛳️ Requirements

• Bachelor's degree in Healthcare Management, Business Administration, Public Health, or a related discipline.

• Master's degree in Speech-Language Pathology, Communication Sciences and Disorders, Healthcare Administration, Public Health, or a relevant field is preferred.

• Licensed Speech-Language Pathologist (SLP) with ASHA Certificate of Clinical Competence (CCC-SLP) is strongly preferred.

• Over 7 years of experience in clinical practice combined with program or project management, ideally in utilization management or healthcare technology.

• Demonstrated success in managing complex, cross-functional initiatives with measurable outcomes.

• Experience in collaborating with analytics teams and interpreting data to support decision-making.

• Strong organizational and execution abilities; capable of juggling multiple priorities in a fast-paced setting.

• Analytical mindset with the capability to translate data into actionable insights.

• Exceptional written and verbal communication skills; adept at presenting findings to various stakeholders.

• Collaborative, proactive, and adaptable; comfortable working in a matrixed environment.

• Familiarity with healthcare regulations, payer operations, and value-based care models is preferred.

🏝️ Benefits

• Fully remote position with approximately 5% travel.

• Comprehensive medical, dental, vision, life, disability insurance, and an Employee Assistance Program.

• 401K retirement plan with company matching.

• Flexible spending and health savings accounts.

• Flex Time Off in addition to company holidays.

• Up to 14 weeks of paid parental leave.

• Pet insurance included.

• Bonus included in the overall benefits package.