Senior Client Strategy Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead comprehensive client engagements and integrated media strategies that meet brand, demand, and performance goals.

• Establish channel strategies and investment distributions that align with client objectives, consumer behaviors, and category insights.

• Act as a senior strategic advisor to client executives, identifying growth opportunities, potential risks, and future pathways.

• Coordinate cross-functional teams across Client Strategy, Media Activation, Analytics, and external partners.

• Oversee annual planning, quarterly strategy updates, and optimization cycles in the market.

• Manage revenue growth, forecasting, renewals, upsells, and multi-year account expansions.

• Lead strategic storytelling for Quarterly Business Reviews (QBRs), business assessments, and executive communications.

• Integrate category-specific insights and competitive intelligence into client strategies.

• Collaborate with VP-level media and analytics leaders on best practices, governance, channel frameworks, and performance methodologies.

• Mentor Client Strategy Leads and Client Managers.

• Represent and spearhead Client Strategy in new business presentations.

⛳️ Requirements

• Extensive senior-level client leadership experience within an agency setting.

• Over 8 years of expertise in client strategy, media strategy, account leadership, or a related client-facing role.

• Experience managing complex, full-funnel media partnerships for consumer brands, specialty retail, QSR, restaurants, franchises, hospitality, or multi-location retail.

• Ability to convert business objectives into integrated media strategies tied to measurable results.

• Proven experience leading executive-level client relationships and acting as a proactive strategic advisor.

• Strong commercial acumen, including a track record of supporting revenue growth, forecasting, renewals, upsells, or account expansion.

• Capability to lead cross-functional teams comprising client strategy, media activation, analytics, measurement, and external partners.

• In-depth understanding of consumer behavior, category trends, competitive dynamics, and market-level insights.

• Comfort in navigating fast-paced, high-volume accounts with various stakeholders, priorities, and workstreams.

• Excellent executive communication skills, with the ability to distill complex media, measurement, and performance narratives for senior audiences.

• Experience in mentoring, coaching, or managing Client Strategy team members.

• Preferred experience in QSR, fast casual, restaurant, franchise, retail, hospitality, or multi-location accounts.

• Preferred experience balancing national brand strategies with local, regional, or market-level media execution.

• Preferred experience supporting high-growth consumer brands or multi-location businesses.

• Preferred experience leading QBRs, annual planning, quarterly strategy updates, and executive-level business assessments.

• Preferred experience in supporting new business pitches, account growth, or strategic expansion opportunities.

🏝️ Benefits

• Recognition as one of AdAge's Best Places to Work.

• Remote-first work environment.

• An inclusive, human-centric workplace.

• Commitment to diversity and inclusion.