Senior Claims Supervisor, Transportation Litigation

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee the complete claims operations to ensure adherence to company policies and regulatory requirements.

• Guide, mentor, and develop a team of claims adjusters and specialists.

• Evaluate intricate claims and make high-level settlement decisions within assigned authority.

• Establish best practices in claims handling to enhance accuracy, efficiency, and cost-effectiveness.

• Monitor claims litigation and work in conjunction with legal teams to mitigate exposure.

• Cultivate and sustain relationships with both internal and external stakeholders.

• Perform audits and compile reports on claims trends, performance metrics, and quality control measures.

• Identify and suggest process enhancements to improve claims operations and customer satisfaction.

⛳️ Requirements

• Bachelor’s degree in Business, Insurance, Risk Management, or a related discipline.

• A minimum of 5–7 years of experience in claims handling or insurance operations.

• At least 2 years of experience in a supervisory or managerial role.

• Proven experience managing complex or high-value claims.

• Sound knowledge of insurance regulations, claims systems, and policy interpretation.

• Possession of a Property & Casualty Adjuster License or equivalent, as mandated by state regulations.

• Strong expertise in claims management systems and insurance regulations.

• Analytical abilities to interpret data and make data-driven decisions.

• Leadership and talent development skills to effectively manage and coach team members.

• Proficient negotiation and conflict resolution capabilities.

• Exceptional communication skills to influence both internal and external stakeholders.

• Competence in Microsoft Office Suite and related productivity tools.

• Fluency in the English language is required.

🏝️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance.

• Tax-advantaged savings accounts.

• 401(k) plan with company match.

• Paid company holidays.

• Vacation and sick leave.

• New parent leave.

• Restricted stock units for eligible positions.

• Deferred compensation plan for eligible positions.