
Senior Claims Specialist
Posted Sep 3

Posted Sep 3
This is a fully remote position, open to applicants in Maryland.
• Oversee a substantial inventory of intricate claims to assess compensability and liability.
• Direct thorough claims investigations to verify coverage and ascertain liability, compensability, and damages.
• Evaluate and negotiate claim settlements and reserves within designated authority.
• Participate in arbitrations, mediations, depositions, or trials as required.
• Convey complex coverage and settlement details to insured parties, claimants, and external stakeholders.
• Authorize payments within assigned authority limits and guarantee prompt disbursement.
• Maintain precise and comprehensive claim files, including correspondence, reports, and settlement agreements.
• Assist in the performance and coaching of staff, engaging in talent selection, development, and performance management decisions.
• Execute additional duties as assigned.
• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
• At least 13 years of experience in property and casualty claims handling.
• Completion of or ongoing progress toward a professional designation is preferred, such as Associate in Claims (AIC).
• Outstanding analytical, negotiation, and problem-solving abilities.
• In-depth knowledge of insurance policies, coverage, and claims handling processes.
• Familiarity with industry laws and regulations.
• Advanced capability to organize and prioritize caseloads effectively.
• Exceptional interpersonal and communication skills.
• Proficient in building relationships and leading negotiations.
• Capable of managing confidential information with discretion.
• Acknowledged subject matter expertise within the organization, potentially functioning at a peer level to management.
• Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.
• Medical, dental, and vision coverage.
• Wellness plans.
• Parental leave.
• Adoption assistance.
• Tuition reimbursement.
• Paid Time Off.
• Paid holidays.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Commuter benefits.
The Hanover Insurance Group
The Hanover Insurance Group
Charger Logistics Inc.
Globe Life
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