
Senior Casualty Claims Specialist – Specialty Human Services
Posted Sep 10

Posted Sep 10
This is a fully remote position, open to applicants in United States.
• Oversee a substantial inventory of claims to assess compensability and liability, encompassing both pre-litigation and litigation claims.
• Organize and execute claim investigations to verify coverage and ascertain liability, compensability, and damages.
• Identify and negotiate suitable claim settlements and reserves within the designated authority.
• Participate in arbitrations, mediations, depositions, or trials as necessary.
• Communicate moderately complex information regarding coverage and settlements to insured parties, claimants, and external stakeholders.
• Approve payments according to the assigned authority limit and ensure prompt disbursement.
• Maintain precise and comprehensive claim files, including correspondence, reports, and settlement agreements.
• Execute additional duties as assigned.
• Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.
• Generally, 8 or more years of experience in handling property and casualty claims, preferably in casualty.
• Experience with abuse and fatality claims is highly preferred, though not mandatory.
• Completion of or ongoing progress toward a professional designation is preferred, such as Associate in Claims (AIC).
• Experience in commercial lines claims handling is preferred but not required.
• Holds an active adjuster's license, ideally in CT, FL, KY, NC, NM, SC, and TX; preferred but not mandatory.
• Ability to operate within significant limits and authority on assignments that involve higher technical complexity and coordination.
• Strong analytical, negotiation, and problem-solving abilities.
• Knowledge of insurance policies, coverage, and claims handling procedures.
• Familiarity with industry laws and regulations.
• Capable of organizing and prioritizing caseloads to ensure timely claim resolutions.
• Excellent interpersonal and communication skills.
• Ability to cultivate relationships and lead negotiations.
• Proven capability to handle confidential information with discretion.
• Medical coverage
• Dental coverage
• Vision coverage
• Wellness plans
• Parental leave
• Adoption assistance
• Tuition reimbursement
• Paid Time Off
• Paid holidays
• 401(k) plan with company match
• Employee stock purchase plan
• Commuter benefits
The Hanover Insurance Group
The Hanover Insurance Group
Charger Logistics Inc.
Globe Life
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