Senior Casualty Claim Representative – Specialty Human Services

This is a fully remote position, open to applicants in Connecticut, +4 more states.

📋 Description

• Oversee a substantial inventory of claims while assessing compensability and liability.

• Organize and execute claim investigations to verify coverage and ascertain liability, compensability, and damages.

• Identify and negotiate suitable claim settlements and reserves within defined authority limits.

• Participate in arbitrations, mediations, depositions, or trials as required.

• Convey moderately complex coverage and settlement details to insureds, claimants, and external partners.

• Approve payments within designated authority limits and ensure prompt processing.

• Maintain precise and comprehensive claim files, encompassing correspondence, reports, and settlement agreements.

• Execute other assigned responsibilities.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal, or a related field, or equivalent experience.

• Typically, a minimum of 3–6 years of experience in handling property and casualty claims.

• Completion of or ongoing progress toward a professional designation, such as Associate in Claims (AIC), is preferred.

• Capacity to operate within significant limits and authority on complex assignments.

• Strong analytical, negotiation, and problem-solving capabilities.

• Understanding of insurance policies, coverage, and claims handling processes.

• Familiarity with industry laws and regulations.

• Ability to organize and prioritize caseloads to achieve timely claim resolutions.

• Exceptional interpersonal and communication abilities, including relationship-building and negotiation leadership.

• Demonstrated capability to manage confidential information with discretion.

• Must be eligible to work in the United States without any current or future sponsorship.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Wellness programs.

• Parental leave.

• Adoption support.

• Tuition reimbursement.

• Paid Time Off.

• Paid holidays.

• 401(k) plan with company matching.

• Employee stock purchase plan.

• Commuter benefits.