Senior Care Center Communications Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design, development, and implementation of communication campaigns across all teams to effectively convey Privia’s messages and key strategies to Care Center stakeholders.

• Oversee communications workstreams for national clinicians and Care Center projects.

• Manage the editorial process for newsletters aimed at clinicians, email campaigns, project email series, and other ad hoc communications.

• Administer and enhance the Account Engagement marketing communications platform by ensuring data accuracy, creating templates, executing campaigns, and monitoring performance metrics.

• Assist in the development, editing, and publication of knowledge articles on the Privia Connect intranet.

• Analyze trends in the healthcare industry and communications data to identify opportunities, assess campaign effectiveness, and suggest improvements.

• Collaborate cross-functionally across markets to implement communications for business priorities, launches, organizational changes, and strategic initiatives.

• Manage multiple projects concurrently.

• Maintain and improve project dashboards in monday.com by tracking progress, monitoring deliverables, following up with stakeholders, and updating board statuses.

• Identify opportunities to enhance communication processes, tools, and best practices.

• Perform additional duties as assigned.

⛳️ Requirements

• A minimum of 3 years of professional experience in communications, marketing, public relations, or a related field.

• Bachelor’s degree in Business, Communications, Journalism, English, Marketing, Public Relations, or a related discipline.

• Strong writing and editing skills are essential.

• Ability to distill complex information into clear, concise, and actionable communications.

• Proven experience in developing communication strategies from the planning stage through execution.

• Strong editorial judgment and capability to advise stakeholders on messaging, audience needs, timing, and communication best practices while upholding Privia’s voice and style.

• Exceptional attention to detail and organizational abilities.

• Strong project management skills, including the ability to manage competing priorities, timelines, and approvals.

• Experience with a comprehensive email marketing platform such as Pardot or HubSpot.

• Ability to work creatively as part of a team and collaborate effectively across various teams and leadership levels.

• Capacity to work independently, prioritize tasks, exercise sound judgment, and respond effectively to shifting priorities.

• Quick learner with the ability to receive feedback and adapt to new tools, processes, and business requirements.

• Must adhere to HIPAA rules and regulations.

• Experience with Salesforce and monday.com is preferred.

• Knowledge of and/or interest in the healthcare industry is preferred.

🏝️ Benefits

• Annual bonus targeted at 15%.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Pet insurance.

• 401K.

• Paid time off.

• Additional wellness programs.

• Remote work options.

• Home office expense reimbursement for employees who frequently work from home.