Senior Business Systems Analyst

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Collaborate with business stakeholders and subject matter experts to comprehend business objectives, pinpoint challenges, and gather requirements.

• Evaluate business processes and convert business needs into functional requirements, user stories, use cases, acceptance criteria, and process flows.

• Coordinate with developers and QA teams to clarify requirements, resolve functional queries, and facilitate solution delivery.

• Assess application integrations, data flows, and dependencies to grasp the impact of changes across systems.

• Lead assigned business analysis tasks, follow up on outstanding questions and dependencies, and ensure the progression of deliverables.

• Engage in all phases of the SDLC, including requirements analysis, solution design, development, testing, UAT, implementation, and post-deployment support.

• Assist with functional testing, defect resolution, and validation to confirm that solutions align with business requirements.

⛳️ Requirements

• Over 5 years of experience in business systems analysis or a comparable role in IT.

• A bachelor's degree or an equivalent qualification.

• Functional expertise in enterprise applications such as CRM, Contract Lifecycle Management (CLM), Billing, or other essential business platforms.

• Sound understanding of the Software Development Lifecycle (SDLC) and Agile/Scrum methodologies.

• Experience collaborating with development and QA teams to enhance applications and support integrations.

• Exceptional analytical and problem-solving abilities.

• Excellent communication and stakeholder management skills.

• Capability to work independently, manage competing priorities, take ownership of responsibilities, and proactively drive requirements and issues towards resolution.

🏝️ Benefits

• Annual bonus or incentives.

• Equity awards.

• Employee Stock Purchase Plan (ESPP).

• Healthcare.

• 401K savings plan.

• Company holidays.

• Vacation (in the form of PTO).

• Sick time.

• Parental leave.

• Employee assistance program.

• Mental and financial wellness support.

• Flexible work arrangements, including options to work from home, in an office, or a combination of both.