Business Systems Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Conduct functional business analysis, define requirements, and validate for IT projects.

• Create, test, and communicate comprehensive business requirements.

• Provide in-depth knowledge of new workflow processes.

• Adhere to business analysis standards and guidelines while ensuring compliance.

• Develop timelines, implement activities, and drive adherence to project deadlines.

• Cultivate expertise in ERP and other systems within designated functional areas.

• Propose and enhance business process improvements.

• Evaluate cross-functional impacts of both business and systems processes.

• Identify and suggest process modifications and enhancements in collaboration with users.

• Document and model existing and improved business processes along with associated data.

• Share system knowledge with users regarding new workflow processes and IT systems.

• Keep customers updated on the progress of business analysis activities.

• Engage with customers and IT Management to discuss, prioritize, and report on application enhancements.

• Address incident requests in accordance with established service level agreements.

• Log, resolve, document, and close user tickets; analyze patterns and trends in incidents.

• Implement process and system enhancements aimed at reducing or eliminating root causes of incidents.

• Transfer system knowledge to functional super users and help desk support personnel.

• Align internal customer business priorities with IT resources as needed.

• Develop and maintain system roadmaps.

• Create project timelines, milestones, and deliverables.

• Apply change management procedures to manage project scope effectively.

• Communicate issues and resolution timelines, escalating to IT Management when necessary.

• Provide project status updates to stakeholders and IT Management.

• Conduct product demonstrations and coordinate overviews of potential future capabilities.

• Guide users in documenting and communicating business requirements while defining acceptance criteria.

• Create user acceptance testing objectives, plans, and scripts.

• Perform system tests and user acceptance tests.

• Plan and estimate the workload for business analysis tasks.

• Facilitate adherence to standard operating procedures for system modifications.

• Schedule and coordinate development efforts efficiently.

• Monitor compliance with business analysis standards and guidelines.

• Meet project quality, schedule, and budget commitments under pressure.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• Experience with Enterprise Resource Planning (ERP) systems such as JD Edwards.

• Familiarity with Agile methodologies is preferred.

• A minimum of 3-5 years of enterprise-level business analysis experience is required.

• Project Lead or Project Management experience is advantageous.

• Strong communication skills to engage multiple levels within the organization.

• Proficiency in Microsoft Excel, Word, Project, and Visio.

• Experience with Jira, Atlassian, or Confluence is a plus.

• Strong facilitation and negotiation skills are necessary.

• Capability to manage in a fast-paced environment.

• Must pass a pre-employment drug screening.

• Willingness to travel as necessary (less than 10%).

🏝️ Benefits

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k match (50% on the dollar up to 7% of employee contribution).

• Potential for commission, bonus, or profit sharing.

• Possible sign-on bonus, in accordance with state and local laws, terms, and conditions.

• Comprehensive benefits package.

• Equal Employment Opportunity employer.