Senior Business Systems Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with global business stakeholders, technology teams, and cross-functional leaders to convert business requirements into scalable system solutions.

• Facilitate stakeholder workshops to comprehend business needs, identify challenges, and translate them into functional requirements, user stories, epics, and acceptance criteria.

• Analyze current and future-state processes, pinpoint gaps and inefficiencies, and recommend opportunities for workflow optimization and automation.

• Work alongside architects, developers, and QA teams to assess system capabilities and integration possibilities.

• Ensure that solutions are in alignment with business objectives.

• Manage requirements traceability and assist in development and testing efforts.

• Supervise User Acceptance Testing (UAT) and drive the resolution of defects.

• Evaluate system improvements, perform impact assessments, and conduct root cause analysis.

• Facilitate implementations, migrations, releases, and user adoption through thorough documentation and training.

• Maintain process maps, functional specifications, system workflows, and project documentation.

• Utilize data analysis tools to aid in informed decision-making.

• Encourage stakeholder collaboration, mentor other analysts, and drive solutions throughout the Software Development Life Cycle (SDLC).

⛳️ Requirements

• Over 5 years of experience in business systems analysis, systems design, product/IT consulting, or a related discipline.

• A Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience.

• In-depth knowledge of Agile (Scrum/Kanban) and Waterfall methodologies.

• Experience in managing business analysis activities throughout the SDLC.

• Practical experience with SQL, Excel, Power BI, Tableau, or similar data analysis tools.

• Understanding of APIs, data models, and enterprise system integrations.

• Ability to evaluate system dependencies and assess technical solutions.

• Proficiency in Jira, Confluence, Lucidchart, Visio, Miro, or Draw.io.

• Exceptional communication, facilitation, and stakeholder management skills.

• Capability to articulate technical concepts clearly to non-technical audiences.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plans with company matching.

• Opportunities for professional development and training.

• Flexible work arrangements and remote work options.

• Generous paid time off and holiday schedule.