Business Analyst

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Take ownership of intricate physician workflow challenges for OneView, the client's electronic health record (EHR) platform for physicians and clinicians.

• Propel product features across both web and mobile interfaces.

• Oversee the complete product lifecycle, from discovery and problem identification to prioritization, delivery, launch, measurement, and ongoing enhancement.

• Develop and implement product strategy and roadmap for designated physician platform functionalities.

• Convert complex clinical and business objectives into problem statements, prioritized roadmaps, and measurable results.

• Carry out structured discovery processes to identify physician pain points and validate value hypotheses through qualitative and quantitative insights.

• Collaborate with UX and Engineering teams to mitigate risks associated with solutions before development.

• Weigh provider requirements, business impact, clinical outcomes, technical feasibility, and capacity when prioritizing opportunities.

• Work with interconnected clinical platforms, such as Patient Care and CWOW, to manage dependencies and ensure a cohesive physician experience.

• Engage collaboratively with Engineering, UX, Clinical Operations, PMO, Legal/Compliance, and related Product teams.

• Direct an Agile Scrum team by providing problem context, user stories, acceptance criteria, and priority definitions.

• Establish OKRs and product metrics, including adoption rates, clinical efficiency, and physician satisfaction.

• Utilize analytics and feedback to continuously enhance the product.

• Partner with Legal, Compliance, Privacy, Security, and Risk teams to adhere to regulatory and clinical governance standards.

• Travel around 25% of the time to the client site in Denver, Colorado.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• 2–4+ years of experience in product management or a related field.

• Proven track record in leading digital products or complex software capabilities from discovery through to delivery and optimization.

• Experience in translating vague customer or business challenges into clear product opportunities, priorities, and roadmaps.

• Demonstrated ability to leverage qualitative and quantitative data for product decision-making and prioritization.

• Skill in turning complex and ambiguous problems into clear product strategies, roadmaps, and measurable results.

• Experience in conducting or leading product discovery activities, including customer interviews, workflow analysis, problem definition, opportunity assessment, hypothesis development, and solution validation.

• Excellent written, verbal, and presentation abilities.

• Capability to participate in internal and external meetings via video calls, as required.

• Willingness to work onsite at corporate or client offices, as necessary.

• Ability to remain seated at a desk and work on a computer for extended periods, as necessary.

• Ability to bend, kneel, crouch, and reach overhead, as required.

• Hand-eye coordination necessary to operate computers and office equipment, as necessary.

• Vision abilities must include close vision, tolerance of fluorescent lighting, and the capacity to adjust focus, as necessary.

• Ability to lift up to 25 lbs for business travel and/or event attendance, as required.

• A valid driver’s license and an acceptable driving record are necessary for roles involving business travel and/or event attendance.

• An MBA or an advanced degree is preferred.

• Experience in developing healthcare technology, EHR, clinical workflows, or physician-facing products is a plus.

• Experience in leading 0-to-1 product discovery and bringing products or major capabilities from problem identification to launch and optimization is desirable.

• Experience in utilizing product analytics, qualitative research, experimentation, and customer insights to inform product decisions is advantageous.

• Experience working in highly regulated settings and collaborating with Legal, Compliance, Privacy, Security, Risk, and clinical stakeholders is beneficial.

• Experience in delivering integrated experiences across web and mobile platforms is a plus.

🏝️ Benefits

• Competitive salary package.

• Share plan.

• Company performance bonuses.

• Value-based recognition awards.

• Referral bonus.

• Career coaching.

• Global career opportunities.

• Non-linear career paths.

• Internal development programs for management and technical leadership.

• Involvement in complex projects.

• Opportunities for rotations.

• Access to internal tech communities.

• Training and certifications.

• Coaching and subscriptions to online learning platforms.

• Participation in pass-it-on sessions.

• Attendance at workshops and conferences.

• Hybrid work arrangements.

• Flexible working hours.

• Employee assistance program.

• Global internal wellbeing program.

• Access to wellbeing apps.

• Hobby clubs and interest groups.

• Inclusion and diversity initiatives.

• Events and celebrations.

• Comprehensive medical, dental, vision, and disability coverage, along with various other benefit options.

• Flexible Spending Accounts (Medical, Transit, and Dependent Care).

• Employer-paid Life Insurance and AD&D coverages.

• Health Savings Account paired with a low-cost High Deductible Medical Plan.

• 401(k) Safe Harbor Retirement plan with employer matching and immediate vesting.

• Reasonable accommodations available during the recruitment process, if needed.