Senior Business Resilience Program Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Identify resilience vulnerabilities across essential services, business operations, technology, and dependencies.

• Create and uphold business continuity, disaster recovery, and crisis management plans that align with recovery objectives, strategies, and resource requirements.

• Organize resilience drills and recovery tests, document findings, and monitor remediation until completion.

• Evaluate third-party continuity and recovery capabilities, pinpoint gaps, and assist in remediation efforts.

• Relay resilience status, existing risks, and necessary decisions to governance forums, senior leadership, and Boards.

• Assist with audit, regulatory, customer, and RFP inquiries.

• Collaborate with regional teams in the UK, EU, and Canada to ensure global practices align with local regulations.

• Enhance resilience workflows using AI, automation, dashboards, templates, and self-service resources.

• Facilitate requirements, testing, adoption, and troubleshooting with the necessary data, access, auditability, and human review controls.

⛳️ Requirements

• Over 6 years of experience in managing or enhancing global resilience, business continuity, disaster recovery, crisis management, or similar risk programs.

• Ideally, experience within the financial services or regulated technology sectors.

• In-depth knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance.

• Proven experience applying relevant standards or regulatory expectations, including ISO22301, BS11200, FFIEC, EBA, FCI, CBI, or RPAA.

• Strong skills in project management, organization, and building partnerships.

• Capacity to manage deadlines and dependencies while driving cross-functional follow-through without direct authority.

• Exceptional communication skills and analytical judgment.

• Ability to convert complex risks and requirements into actionable steps for technical, business, executive, and Board-level audiences.

• Comfort with AI, automation, data analysis, and reporting tools.

• Capability to learn and manage new platforms, document processes, and translate stakeholder needs into workflow enhancements.

• Relevant professional certification, such as those from DRI International or the Business Continuity Institute, or equivalent practical experience.

🏝️ Benefits

• Remote work opportunities.

• Medical insurance coverage.

• Flexible time off policies.

• Retirement savings plans.

• Modern family planning options.