Senior Business Project Advisor, Individual Dental Operations

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee intricate, cross-departmental business projects from the planning phase to execution, implementation, and operational stabilization.

• Convert business goals into project scope, deliverables, milestones, responsibilities, dependencies, and success metrics.

• Create and uphold integrated project plans and readiness strategies for implementation.

• Facilitate coordination among Operations, Technology, Product, Compliance, Finance, Vendor Management, Customer Experience, and various enterprise partners.

• Set up project governance and lead meetings, working sessions, decision-making forums, status reviews, and readiness discussions.

• Preserve project documentation, status reports, action items, decisions, risks, issues, dependencies, and business artifacts.

• Track milestones and assess impacts on timing, scope, quality, cost, and operational preparedness.

• Coordinate business requirements, operational readiness, testing, training, communications, procedures, controls, reporting, and support models.

• Lead or assist with vendor onboarding, transitions, new capabilities, service changes, and operational enhancements.

• Manage project risks, issues, dependencies, decisions, escalations, and resolution pathways.

• Prepare communications suitable for executives, leadership summaries, decision-making materials, and project health reports.

• Apply change-management principles and facilitate the adoption of new processes or capabilities.

• Assist with post-implementation reviews, stabilization, lessons learned, and ongoing improvement.

⛳️ Requirements

• A bachelor’s degree in Business Administration, Project Management, Healthcare Administration, Operations, or a related field, or an equivalent mix of education and relevant professional experience.

• Extensive experience in leading complex business projects, operational initiatives, implementations, or organizational change efforts.

• Proven experience managing projects that involve multiple business functions, stakeholders, dependencies, and conflicting priorities.

• Proficient in developing and maintaining project plans, milestones, status reports, risk and issue documentation, decision records, and implementation-readiness materials.

• Capability to translate business objectives into clear requirements, deliverables, responsibilities, and execution strategies.

• Experience in coordinating business, operational, technology, and vendor stakeholders during implementation and stabilization phases.

• Strong knowledge of business project management, operational readiness, risk management, change management, and process enhancement.

• Excellent facilitation, organization, problem-solving, and decision-support abilities.

• Ability to identify emerging risks, assess potential business consequences, and escalate concerns appropriately.

• Strong written and verbal communication skills, including the ability to provide executive-level project updates and decision materials.

• Ability to influence outcomes and establish accountability without having direct reporting authority.

• Skilled at managing multiple complex initiatives and adapting priorities in a dynamic business environment.

• Proficient in Microsoft Office applications and project-planning, collaboration, or reporting tools.

• Must meet the home internet requirement of a minimum of 10Mbps download and 5Mbps upload via cable broadband or fiber optic service when working from home.

🏝️ Benefits

• Flexible remote work arrangement.

• Support for the internet connection requirement through cable broadband or fiber optic service provider (minimum 10Mbps download/5Mbps upload) for occasional or permanent home working.

• Reasonable accommodation assistance for the online application process.

• Eligibility for a tobacco cessation program for certain tobacco/nicotine users in designated states.