Senior Business Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with the EVP, Americas, to align leadership priorities, establish meeting schedules, and facilitate key business initiatives.

• Prepare and organize executive-level documentation, such as board presentations, business reviews, annual and long-term planning, and strategic forums.

• Record significant decisions, commitments, and action items, monitoring progress and aiding in timely execution.

• Identify risks, gaps, and dependencies across various initiatives.

• Oversee the Americas GTM objectives and key results (OKR) process.

• Analyze performance data and generate actionable insights to inform business planning and leadership decisions.

• Maintain oversight of key metrics related to the Americas business and support monthly and quarterly business reviews.

• Align regional and global stakeholders around common goals, priorities, and initiatives.

• Organize leadership events and forums, such as quarterly business reviews, leadership offsites, Sales Kickoff, and cross-functional meetings.

• Develop and manage internal communications for the EVP, including all-hands updates, leadership messaging, and communication regarding organizational changes.

• Enhance leadership team effectiveness through onboarding, shared working methodologies, and collaborative opportunities.

• Promote collaboration and accountability by ensuring visibility into commitments, priorities, and collective objectives.

• Establish cross-functional relationships, facilitate communication, identify opportunities for alignment, and assist teams in overcoming challenges.

⛳️ Requirements

• At least 5 years of relevant experience in business operations, executive operations, program management, strategy execution, or a similar role.

• Proven experience in supporting business priorities and coordinating cross-functional initiatives.

• Background in partnering with senior leaders to align priorities, manage competing demands, and facilitate effective decision-making.

• Excellent written and verbal communication skills.

• Experience in preparing executive presentations, business reviews, and materials that convey complex information in clear, actionable messages.

• Ability to analyze business performance data, identify trends or discrepancies, and translate insights into valuable recommendations.

• Experience in coordinating business planning activities, OKRs, leadership meetings, performance reviews, or cross-functional projects.

• Capacity to build collaborative relationships across teams, manage sensitive information appropriately, and adapt to changing priorities.

• Familiarity with AI-enabled tools and a keen interest in leveraging technology to enhance efficiency, analysis, and communication.

• Bachelor's degree in Business Administration or a related field, or equivalent practical experience (preferred).

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Supplemental plans, including telehealth access.

• Free virtual counseling resources through the global Employee Assistance Program.

• Roth and Pre-tax 401(k) options with employer matching.

• Generous paid time off program.

• Paid parental leave.

• Family planning support.

• Flexible remote work options.

• Paid time off for volunteering.

• Reward+ discounts on retail, entertainment, and more.

• Eligibility for an annual bonus.