Business Operations Executive

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist in the daily operations of Sales, Operations, and Finance departments.

• Support the optimization of processes and ensure efficient workflow delivery.

• Maintain records and documentation in accordance with Quality Management System (QMS) standards.

• Oversee order processing in collaboration with the Sales and Client Coordination teams.

• Ensure client information and order documentation are handled accurately and punctually.

• Monitor Key Performance Indicators (KPIs) and delivery effectiveness in Cyber and Information Security services.

• Generate regular reports and dashboards to aid in decision-making.

• Recognize trends, risks, and areas for improvement.

• Assist in ISO9001 compliance audits and process documentation efforts.

• Support risk management initiatives and coordinate with stakeholders.

• Participate in initiatives aimed at enhancing efficiency and quality.

⛳️ Requirements

• Proven experience in business operations, administration, or coordination roles.

• Exceptional organizational and multitasking abilities.

• Proficient in MS Office/Google Suite, especially Excel/Sheets.

• Strong focus on detail with a process-oriented mindset.

• Excellent communication skills and the capability to collaborate across different functions.

• Familiarity with Quality Management Systems (QMS) or ISO9001 frameworks is a plus.

• Experience in Cyber Security or Information Security settings is advantageous.

• Knowledge of CRM/order management systems is desirable.

🏝️ Benefits

• 25 days of holiday, increasing by one day for each completed year of service, up to 28 days, in addition to statutory bank holidays.

• Birthday Day Off – Enjoy a day off on or around your birthday.

• Health & Wellbeing Subsidy – Receive £15/month towards gym, golf, tennis, or other wellbeing memberships.

• Auto-Enrolment Pension Contributions.

• 2 Charity VITO Days – Take two days each year to support charitable causes.

• Medicash – Assistance with dental, optical, prescriptions, therapies, EAP, and more.

• Private Medical Insurance – 25% discount after probation; fully covered by the company after three years of service.

• Cycle to Work Scheme – Salary sacrifice option for a bike and related equipment.

• A culture that promotes diversity, equity, and inclusion.