Manager, Business Systems Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, coach, and mentor a diverse technical team.

• Set priorities, performance metrics, development plans, and accountability measures.

• Manage delivery planning and execution for business systems development, integrations, D365 F&O technical platform initiatives, releases, and quality assurance.

• Collaborate with Business Systems leaders, analysts, architects, and stakeholders to comprehend requirements and deliver solutions aligned with business needs.

• Provide technical guidance across software development, integrations, enterprise platforms, release management, and quality assurance.

• Ensure that architectural and design choices comply with established standards.

• Uphold standards for secure development, documentation, peer review, observability, and supportability.

• Oversee the health of the D365 F&O platform, including environment strategy, lifecycle management, OneVersion updates, Azure DevOps pipelines, release governance, and production support.

• Lead troubleshooting efforts, root-cause analysis, and sustainable corrective actions for recurring platform, integration, deployment, and performance challenges.

• Establish quality practices for functional, regression, integration, end-to-end, nonfunctional, and user acceptance testing.

• Enhance test automation maturity and supervise test plans, defect management, release quality evaluations, and risk-based recommendations.

• Prioritize and allocate resources across operational support, project delivery, technical debt, platform modernization, and continuous improvement initiatives.

• Monitor delivery health, risks, blockers, quality, and outcomes; provide updates and decisions to leaders and stakeholders.

• Build and maintain relationships with Microsoft, implementation partners, vendors, consultants, and ISV providers.

• Review technical strategies, estimates, deliverables, testing evidence, and support models.

• Assist in budgeting, forecasting, workforce planning, vendor management, and roadmap development.

• Assess emerging technologies, including AI-assisted development, automation, and modern engineering practices.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field; equivalent relevant experience may be considered.

• At least 8 years of progressive experience in software development, enterprise applications, ERP platforms, systems integration, quality assurance, DevOps, or related business systems disciplines.

• Minimum of 3 years in formal people leadership or comparable technical delivery leadership roles, responsible for coaching, work allocation, delivery, and team outcomes.

• Proven experience leading multidisciplinary teams responsible for development, enterprise integrations, platform administration, release management, and/or quality assurance.

• Experience in delivering and supporting business-critical enterprise systems in integrated environments, such as ERP, CRM, finance, HR, project delivery, or customer platforms.

• Strong preference for experience with Microsoft enterprise platforms, including Dynamics 365, Azure, Azure DevOps, and associated integration and data technologies.

• Demonstrated experience in establishing engineering, release, testing, documentation, and operational support standards.

• Experience in managing vendors, consultants, implementation partners, statements of work, delivery expectations, and technical deliverables.

• Preferred experience with budgeting, workforce planning, prioritization, and roadmap development.

• Openness to innovation and the application of evolving technology and AI tools.

• Must have authorization to work permanently in the U.S.

• Strong understanding of the software development lifecycle, enterprise integration patterns, cloud platforms, DevOps, release management, quality assurance, and production support.

• Working knowledge of Microsoft enterprise technologies, ideally including Dynamics 365 Finance & Operations, Azure, Azure DevOps, SQL Server or Azure SQL, APIs, Service Bus, Logic Apps, App Services, and Key Vault.

• Excellent written and verbal communication skills.

• Strong analytical, problem-solving, decision-making, and conflict-resolution skills.

• High attention to detail and the ability to ensure secure, reliable, maintainable, supportable, and well-documented solutions.

• Ability to lead through ambiguity, organizational change, competing priorities, and complex cross-system dependencies.

🏝️ Benefits

• Flexible Workplace

• Employee Ownership

• Competitive Pay

• Comprehensive Benefits Package

• Collaborative Environment

• Innovative Culture

• Flexible working schedule

• Options for remote, hybrid, or in-office work

• Separation between home and work life

• Tools necessary to be productive

• Drug-Free Workplace