Senior Business Manager, GCM

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of and enhance both internal and external reporting as well as reporting frameworks for the customer account.

• Create and sustain standardized executive reports, dashboards, scorecards, and KPI reporting across various account programs.

• Collaborate with GCM leadership and functional teams to establish reporting requirements, KPIs, reporting cadence, and performance metrics.

• Merge information from various sites, regions, functions, and systems to create uniform account-level reporting.

• Examine performance data to uncover trends, risks, exceptions, and opportunities for continuous improvement.

• Guarantee that reporting is precise, timely, and in line with customer and business needs.

• Design and maintain reporting solutions utilizing Power BI, Excel, and other authorized BI tools.

• Propel automation efforts and minimize reliance on manually assembled reports and disjointed data sources.

• Collaborate with IT, BI, systems teams, and developers to enhance data availability, connectivity, and reporting infrastructure.

• Assist in the development of SQL queries, datasets, data models, and system connections necessary for reporting.

• Formulate and oversee the roadmap for reporting enhancements, automation, and supporting data capabilities.

• Facilitate executive reviews, steering committees, and customer meetings by providing reporting, analytics, and business insights presentation.

• Serve as the GCM liaison between business stakeholders and technical resources, translating reporting requirements into technical specifications.

⛳️ Requirements

• A minimum of 5 years of experience in business intelligence, reporting, analytics, program management, or a related field is preferred.

• Experience in supporting reporting in complex, multi-site, or multi-functional environments.

• Strong preference for candidates with logistics, supply chain, warehousing, or operational experience.

• A Bachelor’s degree in Business, Supply Chain, Analytics, Information Systems, or a related field is preferred.

• Experience in supporting system integrations, data connections, APIs, ETL processes, or similar data-enablement activities.

• Proficient knowledge of Power BI and advanced Microsoft Excel.

• Basic understanding of SQL and relational data sources.

• Experience with Power Query, Power Automate, Microsoft Fabric, or similar reporting/data technologies is preferred.

• Ability to convert complex operational information into clear, executive-level reporting and insights.

• Strong analytical, problem-solving, and data-validation skills.

• Capability to bridge the gap between business requirements and technical teams.

• Excellent written, verbal, and visual/presentation communication skills.

• Strong organizational and program management skills.

• Proactive, self-motivated, and adept at operating in a fast-paced and evolving environment.

• Light manual effort required: occasional lifting of items up to 20 lbs; frequent walking or standing.

• Sustained concentration and analytical effort is necessary.

• Regular travel or weekend/overnight shifts may be required.

🏝️ Benefits

• Base salary range of $112,000.00–$140,000.00 USD annually.

• Benefits offerings, including eligibility, coverage options, and plan details, differ by location and division.

• Equal employment opportunity and accommodation support.