Senior Business Development Manager – ITIL

This is a fully remote position, open to applicants in India.

📋 Description

• Supervise all activities in India to facilitate the expansion of the Indian market.

• Engage with corporations, government bodies, and other professional organizations to enhance awareness and market size of PeopleCert products.

• Collaborate closely with partner organizations in India to assist them in increasing sales of ITIL products.

• Establish and cultivate relationships with senior decision-makers to advocate for ITIL products.

• Mentor and support a commercial and events team to meet defined goals and objectives.

• Develop and oversee a robust pipeline of leads and key accounts.

• Achieve maximum B2B market penetration of ITIL products through a target-oriented sales strategy.

• Coordinate activities with the company's operational base, taking into account local market conditions and cultural nuances.

• Design and implement a personal sales strategy that optimizes Return on Time Investment for the specified territory/segment.

• Track progress against daily, weekly, and monthly targets and provide reports to Headquarters.

• Facilitate and expedite the resolution of customer issues and complaints in collaboration with support teams.

• Participate in trade shows, language education events, and strategic forums throughout the region.

• Work cross-functionally with global product and marketing teams to drive local adaptation and growth.

• Ensure alignment of work and presence with PeopleCert's core values.

⛳️ Requirements

• A post-graduate degree is essential, preferably in IT or an MBA.

• More than 8-10 years of experience in driving new business development at the corporate level, with a proven record of successful business development transactions.

• Familiarity with ITIL® is desirable but not mandatory.

• A self-motivated individual with an entrepreneurial mindset who can operate across various cultures to drive market growth.

• Strong understanding of channel development, strategic selling principles, partnership strategies, and consultative selling.

• Excellent relationship-building, communication, and negotiation skills when interacting with executives, external stakeholders, and other business functions at all levels of seniority and various cultures.

• Experience in the Education market, Consulting, or Examination/Certification sectors in previous roles, along with prior exposure to international corporate environments, will be advantageous. Preference will be given to candidates with backgrounds in IT Consulting and/or Technology.

• Advanced proficiency in written and spoken English (C2 level certification preferred; LANGUAGECERT C2 LTE or C2 IESOL certificate is a plus).

• Advanced computer literacy is a requirement. ECDL Advanced level certification is desirable.

• Experience with Microsoft Dynamics CRM or similar software will be considered beneficial.

🏝️ Benefits

• Competitive remuneration package

• Work in an international, dynamic, and enjoyable environment

• Two free vouchers for all certifications from PeopleCert's Portfolio each year for all employees

• Significant learning experience through the use of best practices in a global setting

• Ongoing personal and professional development

• 100% Virtual Hiring Process