Senior Business Analyst – Health Insurance

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Collaborate with clients and technical teams to identify business challenges and devise appropriate analytical solutions.

• Design and plan straightforward to moderately complex business processes and system enhancements.

• Provide recommendations aimed at improving and supporting business operations.

• Collect business requirements through workshops and interviews; analyze and document intricate business requirements and workflows; relay requirements to relevant stakeholders.

• Develop complex test case scenarios; oversee and monitor the testing of business applications to ensure client requirements are reflected in system designs.

• Create business requirements documents or user stories to facilitate necessary modifications.

• May organize, assign, and supervise the work of other business analysts.

• Comprehend systems and associated data to extract actionable insights, demonstrating sound judgment and decision-making abilities.

• Assist in estimating timeframes for project-related tasks.

• Help in refreshing process and procedural documentation.

• Acquire a basic understanding of the technical development cycle for mobile applications or web portals.

• Provide support during QA, UAT, and Release phases through defect analysis, change maintenance, and related tasks.

• Execute any other assigned duties.

⛳️ Requirements

• At least 5 years of experience as a Business Analyst.

• A degree in Business, IT, or a related field.

• Prior experience in the insurance industry is mandatory.

• Certification related to Health Insurance from INS/LOMA or III is an advantage.

• Familiarity with business analysis concepts, including defining requirements, translating them into technical solutions, and using an Agile approach to prioritize work in epics and sprints.

• Proficient in business analysis skills such as facilitation, process documentation, requirements gathering, and user acceptance testing.

• Strong organizational and time management skills to prioritize tasks and meet deadlines within set timeframes.

• Experience in an Agile and/or Scrum environment is essential.

• Basic knowledge of generating process documentation, documenting system functionality, data integration, and workflows.

• Excellent written and verbal communication skills in English.

• Technical writing skills are a plus.

• Must reside in Thailand.

• Must be fluent in Thai.

🏝️ Benefits

• Competitive Salary.

• 100% Remote Work.

• Flexible Leave Options.

• International Work Environment.

• Competitive Remuneration Package.

• Performance Bonus.

• Company Activities and Events.

• Learning and Development Opportunities.

• Remote Work Allowance.