Senior Business Analyst

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Engage with customers to comprehend their business needs and project objectives.

• Identify, develop, and facilitate modifications in process design through analysis and design of business and systems processes.

• Collect business requirements, perform needs assessments, and create functional specifications.

• Guide customers through the requirements process using techniques such as decomposition, prototyping, and current-state/target-state mapping.

• Draft statements of work, business requirement documents, user stories, process flow diagrams, and project plans.

• Convey requirements to development teams via specifications, user stories, statements of work, and other documentation.

• Spearhead test strategies that encompass test plans, test cases, and execution.

• Create training materials and deliver training sessions to customers and project team members.

• Organize and manage multiple projects to ensure they are completed on time.

• Oversee initial scoping, proposals, and resource coordination during the presales phase.

• Act as the customer engagement manager, ensuring delivery of the agreed-upon scope within the budget and timeline.

• Collect high-level requirements, draft statements of work, and facilitate estimation processes.

• Plan, execute, and finalize small to medium-sized projects as necessary.

• Manage project timelines, resources, and financials effectively.

• Coordinate and lead project teams efficiently.

• Track project progress and make adjustments as needed.

• Report project status, risks, and issues to stakeholders.

• Utilize HBS project tools and adhere to standards.

• Engage in professional communities and technology-focused forums.

• Collaborate across various industries, functional areas, and business processes.

• Review and revise HBS standard methodologies as required.

• Travel occasionally to serve customers, up to 25% of the time.

• Achieve annual billable hour targets.

⛳️ Requirements

• Over 6 years of experience in software analysis and requirements gathering.

• More than 6 years of experience in implementing both custom and off-the-shelf business systems.

• At least 6 years of experience in User Experience and Usability.

• Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business Analytics, or Business Administration, or equivalent experience.

• Proficient in Microsoft Office 365 products including Word, Excel, PowerPoint, Visio, Outlook, Teams, SharePoint, and Project.

• Strong leadership and emotional intelligence skills for handling challenging conversations, conflict resolution, problem-solving, and managing complex teams.

• Excellent project management skills with an ability to juggle multiple tasks effectively.

• Strong relationship-building and communication abilities.

• Outcome-oriented mindset.

• Exceptional prioritization skills.

• Team-oriented attitude.

• Professional demeanor and respectful conduct.

• Willingness to travel up to 25% of the time as needed.

• Capability to meet annual billable hour targets.

• Ability to collaborate with customers and both internal and external technical staff.

🏝️ Benefits

• Competitive Compensation Package (may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans).

• Opportunities for Growth.

• Involvement in Community Activities.

• Personal Development Programs.

• Celebrations for Employees and their Families.

• Commitment to Green Initiatives.

• Personal Time Off.

• Emphasis on Work-Life Balance.

• Recognition and Awards for achievements.

• A collaborative, innovative, and award-winning team environment.