Senior Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the responsibilities and activities of a business analyst team on IT projects.

• Offer guidance and support to junior team members.

• Act as a liaison among clients, project managers, product teams, and technical personnel.

• Identify, document, communicate, and validate business requirements and their anticipated impacts.

• Create business specifications and requirements for technical projects, enhancements, and operational efforts.

• Evaluate, plan, design, document, and propose improvements to business processes, data flows, reporting solutions, and technological capabilities.

• Collect business requirements and convert them into actionable business and technical specifications.

• Develop and maintain data mapping, semantic model designs, business requirements, test plans, test results, and other relevant project documentation.

• Assist with change requests and projects by gathering requirements, conducting impact analyses, testing, validating, implementing, and improving processes.

• Review system enhancements and updates, provide feedback, carry out validation procedures, and ensure all requirements are fulfilled.

• Approve and validate test results while supporting user acceptance testing.

• Utilize Excel and SQL to measure project impacts and foster data-driven decision-making.

• Coordinate and confirm weekly semantic model builds while communicating the build status.

• Prepare, analyze, and disseminate operational and performance reports.

• Monitor, document, communicate, and resolve system outages, incidents, and production support activities.

• Collaborate with support and help desk teams regarding access, provisioning, ticketing, and operational procedures.

• Facilitate organizational readiness through training development, documentation, knowledge sharing, and mentoring.

• Engage in disaster recovery planning, testing, tabletop exercises, and initiatives for operational readiness.

⛳️ Requirements

• Minimum of 6 years of experience in a relevant Business Analyst role.

• At least 3 years of experience with Medicaid and Medicare preferred.

• Excellent client communication capabilities.

• Proven experience in gathering, documenting, and managing business requirements, data mapping specifications, test plans, and validation activities.

• Strong analytical, problem-solving, and business process re-engineering abilities.

• Strong executive presence alongside effective communication skills.

• Capability to clearly articulate complex technical concepts.

• Familiarity with computer programming concepts, including configuration, development, batch processing, and data integration processes.

• Advanced proficiency in Microsoft Excel, SQL, reporting solutions, and Application Lifecycle Management (ALM).

• Experience in supporting data warehouse, business intelligence, reporting, semantic modeling, or large-scale data environments.

• Background in managing SLA-driven operational processes, incident management, issue resolution, and client-facing reporting.

• Preferred familiarity with healthcare, Medicaid, Medicare, claims, eligibility, or other highly regulated environments.

• Remote work is available only for candidates located in contiguous US states.

• Video cameras are required during interviews and the initial orientation week.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for learning and career development.

• Generous and flexible vacation policy.

• 401(k) employer matching.

• Comprehensive health benefits.

• Educational assistance.

• Access to leadership and technical development academies.