Senior Business Analyst

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Conduct evaluations of business processes to pinpoint requirements, identify process gaps, assess reporting risks, and discover improvement opportunities.

• Assist with Year End mortgage servicing and regulatory reporting, which includes IRS Forms 1098 and 1099, statement reporting, corrections, reconciliations, and associated compliance activities.

• Aid in the design and implementation of IRIS-compliant Year End reporting processes.

• Execute complex analyses and cross-platform reconciliations to ensure the accuracy, completeness, and integrity of reports.

• Investigate discrepancies and exceptions in reporting, conduct root cause analysis, and propose corrective measures.

• Define business requirements and engage in solution design, testing, implementation, and validation during production.

• Assess system functionality and reporting processes in relation to regulatory demands and servicing practices.

• Develop and uphold business processes, procedures, controls, reconciliation methods, and documentation that is audit-ready.

• Collaborate with Technology, Compliance, Operations, Internal Audit, vendors, and leadership to address complex reporting challenges.

• Consider the business implications of workflows and processes within the current and evolving business landscape.

• Generate reports; research, analyze, and integrate data to spot trends and risks; escalate issues to management as necessary.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree or a comparable combination of education and experience.

• 4-8 years of relevant experience.

• Mortgage servicing experience with direct involvement in Year End, IRS information reporting, or similar regulated reporting processes is highly preferred.

• Excellent analytical, reconciliation, and problem-solving abilities.

• Strong knowledge of mortgage servicing operations and regulatory reporting.

• Capability to analyze large and intricate datasets and identify reporting discrepancies.

• Proficient business analysis skills, including requirements gathering, process mapping, testing, and implementation support.

• Advanced skills in Microsoft Excel, including pivot tables, lookups, complex formulas, and analytical modeling.

• Strong written and verbal communication skills, capable of articulating complex business, technical, and regulatory concepts.

• Ability to work autonomously, manage competing priorities, and make sound judgments under regulatory deadlines.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401k

• PTO/paid sick leave

• Employee stock purchase plan

• Inclusive workplace culture

• Equal opportunity employment