This is a fully remote position, open to applicants in Thailand.

📋 Description

• Assess and comprehend client business needs in collections management and portfolio segmentation, ensuring alignment with the organization's objectives.

• Work collaboratively with cross-functional teams to guarantee the timely provision of high-quality solutions that enhance business outcomes.

• Assist clients during the System Integration Testing (SIT) and User Acceptance Testing (UAT) phases by offering guidance, training, and documentation to promote complete system ownership.

• Achieve tangible business outcomes by converting product capabilities into quantifiable results.

• Tailor presentations to various client profiles—from executives to end users—emphasizing the most pertinent business advantages.

⛳️ Requirements

• Bachelor's Degree in Business, Information and Communication Technology (ICT), or a related technical discipline.

• Minimum of 5 years of pertinent work experience in business analysis or software application consulting, particularly in the Banking or Finance sector.

• Demonstrated capability to transform intricate business requirements into technical/software specifications.

• Strong skills in system configuration, ensuring conformity with best practices and client goals.

• Extensive experience in creating detailed Business Requirements Documents (BRDs), Functional Requirements Specifications (FRSs), process flows, training materials, and user manuals.

• Exceptional client-facing abilities, skilled in training users, leading workshops, and assisting clients with system adoption.

• Proficient in the English language.

• Capability to operate under strict deadlines.

• Willingness to travel (up to 30% annually under typical circumstances).