Senior Benefits Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategy and roadmap for benefits encompassing medical, dental, vision, life and disability insurance, FSA/HSA, 401(k), leave of absence, mental health and wellness, as well as global/international offerings.

• Oversee the annual benefits renewal and open enrollment processes, which include plan design analysis, funding and cost modeling, carrier negotiations, communications, system configuration, and post-enrollment audits.

• Manage relationships with brokers, carriers, PEO/EOR, and third-party administrators.

• Collaborate with the Finance team to forecast, budget, and report on benefits expenditures while identifying opportunities for cost containment and plan optimization.

• Ensure adherence to ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing.

• Handle necessary filings, notices, and audits by partnering with Legal and external counsel when needed.

• Administer and enhance benefits technology, HRIS, benefits administration platforms, and carrier feeds.

• Manage data integrations, ensure data accuracy, and conduct invoice and eligibility reconciliations.

• Act as the point of escalation for complex employee benefits, leave, and accommodation cases.

• Provide coaching to People Operations teammates on case resolutions.

• Design and deliver effective benefits communications and educational materials.

• Assess benefits for new geographical areas and acquisitions, facilitating the integration of new employee populations.

• Establish scalable processes, create documentation, and develop metrics while reporting insights to People leadership.

• Stay informed about regulatory changes, market trends, and emerging benefits solutions, presenting recommendations to the team.

• Function independently as a senior individual contributor without direct reports, while mentoring and guiding teammates and external partners.

⛳️ Requirements

• A minimum of 8 years of progressive benefits experience, with significant responsibility for renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment.

• Extensive knowledge of US benefits regulations, including ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements.

• Familiarity with fully insured and self-funded health plan funding models.

• Capability to analyze plan data, develop cost models, and provide recommendations to senior stakeholders.

• Experience with benefits administration platforms and HRIS systems such as Workday, Rippling, or similar tools.

• Proven track record in managing carrier and eligibility integrations.

• Strong negotiation and vendor management abilities.

• Exceptional written and verbal communication skills.

• Ability to work autonomously, prioritize competing demands, and drive projects to completion with minimal oversight.

• High standards for accuracy, confidentiality, and judgment concerning sensitive employee information.

• Comfortable collaborating with a geographically distributed team across various time zones.

• Bachelor's degree in Human Resources, Business, Finance, or a related field (preferred).

• Professional certification such as CEBS, SHRM-CP/SCP, or PHR/SPHR (preferred).

• Experience supporting benefits for a multi-country workforce or during M&A integration (preferred).

• Experience with equity and comprehensive total rewards programs (preferred).

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Health insurance

• Vision insurance

• Dental insurance

• Mental health benefits

• Health, wellness, and financial benefits programs