Senior Benefits Administration Delivery Specialist, German

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee benefits administration for employees of clients situated in the EMEA region.

• Address cases and input benefits data into the system for client employees.

• Collaborate with clients to address project-related requests or escalated employee concerns.

• Provide insights into process design and technological capabilities to enhance benefits process support.

• Contribute to projects by applying standard project management methodologies.

• Engage daily with Strada team members, third-party vendors, and client representatives to ensure smooth process execution.

• Generate reports utilizing various data extraction tools to comply with client plan guidelines and/or resolve issues.

• Utilize Excel calculation sheets for various tasks.

• Analyze system data to pinpoint functionality discrepancies relative to client plan rules and identify root causes.

• Implement test plans for quality assurance and confirm that client plan rules align with system specifications.

• Offer innovative solutions to continuously enhance and optimize client service delivery.

• Participate in Internal Acceptance Testing and assist with User Acceptance Testing as needed.

• Actively engage in the process transition from the client to the Strada office as required.

⛳️ Requirements

• Proficiency in English at a C1 level (CEFR scale or equivalent) is mandatory.

• Proficiency in German at a C1 level (CEFR scale or equivalent) is mandatory.

• Minimum of 1 year of experience in Benefits Administration/HR Administration/Payroll.

• Strong analytical and problem-solving capabilities.

• Excellent attention to detail.

• Good understanding of providing exceptional customer service.

• High-level exposure in a fast-paced environment.

• Effective time management skills.

• Proficiency in MS Office is essential.

• Advanced knowledge of MS Excel.

• Experience with the Benifex system or SAP HR would be advantageous.

• A high degree of self-motivation and proactivity is essential.

• Clean record and strong work ethic.

• Current and future work authorization in the country where you are applying, without the need for visa sponsorship from Strada.

🏝️ Benefits

• Opportunity to work remotely.

• Private medical insurance through Lux Med.

• Access to the MyBenefit platform (including MultiSport card).

• Group life insurance coverage.

• Exciting career advancement opportunities within the organization.

• Comprehensive health coverage.

• Wellbeing initiatives.

• Paid leave options (vacation, sick, parental).

• Retirement plans.

• Opportunities for learning and development.

• Ongoing education and training programs.

• Competitive total rewards package.