Senior Analyst, Last Mile

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for business management across key Last Mile platforms such as Instacart, DoorDash, Uber Eats, and GoPuff.

• Monitor performance, uncover opportunities, and oversee daily execution.

• Evaluate platform, campaign, promotional, and category performance.

• Produce actionable insights and assist with both internal and client-facing recommendations.

• Develop and manage recurring scorecards, trackers, and reporting tools.

• Keep track of essential eCommerce and Last Mile KPIs while highlighting business trends.

• Assist in the planning and implementation of media, promotional, merchandising, and test-and-learn strategies.

• Organize inputs, manage assets, oversee budget allocations, handle invoicing, and coordinate follow-up tasks.

• Collaborate with Omni Shopper Marketing, Retail Media, Sales, Finance, Marketing, Business Analytics, and external platform teams.

• Identify, compile, and disseminate best practices, insights, and performance learnings.

• Aid in the execution priorities for digital shelf and platform initiatives.

• Proactively identify risks, resolve issues, and advance projects.

• Report to the Lead - Last Mile and collaborate closely with the Sr. Manager - Last Mile.

⛳️ Requirements

• 3-5 years of experience in eCommerce, customer marketing, sales analytics, retail media, marketing, or similar commercial roles.

• In-depth understanding of CPG, eCommerce, and omnichannel business dynamics.

• Strong analytical capabilities.

• Proficiency in Excel and PowerPoint is essential.

• Comfortable utilizing dashboards, scorecards, KPIs, and various data sources.

• Skilled in converting performance data and business trends into clear insights, straightforward narratives, and actionable recommendations.

• Excellent written, verbal, and visual communication skills.

• Experience in PowerPoint development and creating coherent storylines.

• Proven project management abilities.

• Capable of managing multiple priorities with keen attention to detail and thorough follow-through.

• Ability to foster strong cross-functional partnerships and influence others through credibility, collaboration, and effective communication.

• Comfortable navigating ambiguity, balancing speed with precision, and proactively spotting risks or opportunities.

• Strong sense of ownership with the capacity to work independently while keeping stakeholders informed.

• Experience with Last Mile platforms, including Instacart and DoorDash.

• Background in closely collaborating with Marketing, Sales, Retail Media, and eCommerce stakeholders.

• Familiarity with syndicated data, customer marketing, promotional planning, or platform reporting tools.

• Knowledge of digital shelf, search, or related eCommerce performance metrics.

🏝️ Benefits

• Performance-based bonus.

• Healthcare coverage for employees and eligible dependents.

• Medical and prescription drug coverage.

• Dental coverage.

• Vision coverage.

• Screenings/assessments.

• Paid time off.

• Company holidays.

• Leave of absence.

• Flexible work arrangements.

• Recognition programs.

• Training opportunities.

• Employee Assistance Program.

• Wellbeing initiatives.

• Family support programs.

• 401k plan.

• Life insurance.

• Accidental Death & Dismemberment coverage.

• Disability coverage.

• Events, resources, and learning opportunities focused on physical, social, emotional, and financial wellbeing.