UKG Pro WFM Scheduling & Clinical Scheduling Extensions Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure, maintain, and enhance the UKG Pro WFM Scheduling and Clinical Scheduling Extensions modules, focusing on advanced scheduling rules, shift templates, patterns, labor allocation, and patient guidelines.

• Collaborate with field operations to enhance staffing levels, improve patient outcomes, boost staff satisfaction, and ensure fiscal responsibility.

• Ensure adherence to staff-to-patient ratios, labor laws, healthcare regulations, union agreements, and organizational policies.

• Provide support to end users by troubleshooting issues, performing root cause analysis, and ensuring prompt resolution.

• Work alongside HR, payroll, operations, and IT teams to synchronize scheduling capabilities with business processes and policies.

• Oversee data accuracy, monitoring aspects such as schedule adherence, timecard exceptions, and system integrations.

• Leverage predictive analytics to anticipate staffing requirements based on patient workload.

• Assist with system upgrades, patches, and feature rollouts, including testing and documentation processes.

• Contribute to the development and maintenance of user guides, job aids, and training materials; conduct training sessions as necessary.

• Engage in workforce analytics and reporting initiatives.

• Examine scheduling, time, and attendance data to identify trends, gaps, and opportunities for operational enhancements.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent experience.

• A minimum of 3 years of experience with UKG Pro WFM, previously known as Kronos Workforce Dimensions or UltiPro, specifically in scheduling.

• Willingness to travel up to 20% of the time.

• The selected candidate must successfully pass a Motor Vehicle Records check.

• Strong understanding of scheduling best practices, workforce planning, and labor compliance.

• Experience in configuring scheduling rules, labor groups, locations, and organizational hierarchies within UKG.

• Possess an analytical mindset with the ability to interpret and validate extensive datasets.

• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

• Proficiency in Microsoft Excel and reporting tools.

• Familiarity with healthcare workforce management, operational processes, and compliance regulations.

• Knowledge of UKG Advanced Scheduler, Attendance, and Accruals modules.

• Experience in project management or system implementation.

• UKG Pro WFM certification(s) are preferred.

🏝️ Benefits

• Medical, dental, vision, disability, AD&D, and life insurance.

• Paid time off (vacation & sick leave).

• Discretionary 401k match.

• 10 paid holidays each year.

• Health savings accounts, healthcare & dependent flexible spending accounts.

• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, auto & home insurance.

• Paid sick leave and other leave benefits provided in accordance with applicable federal, state, and local laws.

• Management-level positions may qualify for sign-on and relocation bonuses.