Senior Analyst, Client Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the analytical liaison between Sales and both prospective and current merchants.

• Convert data and analysis into compelling business cases, pricing models, and financial narratives.

• Collaborate with Merchant Success to create analyses that showcase ROI, justify expansions, and aid in renewal discussions.

• Engage directly with merchants and potential clients to comprehend their reporting requirements.

• Foster strong relationships and provide a top-tier analytics and support experience for major consumer brands.

• Examine product data and collaborate with product and engineering teams to enhance product offerings.

• Contribute to the development of the product roadmap.

• Leverage data to safeguard and empower merchant partners, while also driving sales and enhancing merchant retention.

⛳️ Requirements

• 4-7 years of experience in a business analytics, business intelligence, or Technical Account Manager position.

• Knowledge of consumer brands, ecommerce, and key metrics and benchmarks within the industry.

• Proven experience utilizing data and analysis to influence business decisions for ecommerce businesses or consumer brands.

• Experience in one or more of the following brand sectors is a plus: Jewelry, Furniture/Home Improvement, Consumer Electronics, Auto Parts, Sporting Goods, or Eyewear.

• Background in cross-functional collaboration to promote business and product enhancements.

• Proficiency in SQL, including querying large datasets, crafting clean and efficient code, and grasping optimal data modeling techniques.

• Familiarity with Snowflake.

• Experience with Tableau.

• Understanding of how to utilize AI to enhance processes and efficiency throughout the organization.

• Excellent communication skills to clearly convey data insights to both technical and non-technical audiences.

• A proactive mindset with the capability to ask insightful questions, investigate issues independently, and recognize when to engage others.

• Must be authorized to work in the United States; Extend does not offer immigration sponsorship for this position.

🏝️ Benefits

• Competitive salary based on experience.

• Comprehensive medical benefits.

• Dental and vision coverage.

• Equity in a rapidly growing early-stage startup.

• Generous and flexible paid time off policy.

• 401(k) plan with financial guidance from Morgan Stanley.

• A collaborative and supportive work environment.