Revenue Cycle Optimization Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and uphold revenue cycle standards along with best practices for technology utilization, documentation, and process execution.

• Design and enhance workflows to boost accuracy, efficiency, compliance, and staff productivity.

• Ensure that workflows are in accordance with Epic best practices, organizational policies, and operational requirements.

• Analyze existing workflows against the targeted future state to pinpoint opportunities for process optimization.

• Utilize data analysis concepts to support automation, AI integration, and informed decision-making.

• Conduct root cause analysis for performance-related issues and propose solutions.

• Act as the main intake point for revenue cycle informatics requests and issue investigations.

• Collaborate across departments with revenue cycle stakeholders to synchronize operational needs and technology solutions.

• Identify and implement opportunities for automation and AI.

• Monitor the performance of implementations and keep documentation for workflows, standards, system modifications, and configuration updates.

• Ensure workflows adhere to regulatory requirements, billing compliance, payer guidelines, and quality initiatives.

• Conduct usability reviews and advocate for the adoption of Epic best practices.

• Lead change requests that are not enterprise-wide from initiation through to completion.

• Provide support for pre- and post-implementation training to facilitate adoption.

• Maintain up-to-date knowledge of Epic best practices, revenue cycle operations, automation, AI, and informatics trends.

• Engage in limited distributed builds after receiving appropriate training and/or certification.

• Adhere to system implementation frameworks for the development, review, approval, and dissemination of changes.

• Apply technical systems knowledge to aid in end-user training and customization.

⛳️ Requirements

• An associate degree in a related field from an accredited college or university.

• A minimum of 4 years of experience in optimization, end-user troubleshooting, process improvement, data analysis, help desk support, EMR implementation, or technical workflows.

• A bachelor’s degree may substitute for one year of required experience.

• Employees hired before April 2026 may be eligible with a high school diploma and 8 years of relevant experience, including 4 years in optimization, end user troubleshooting, process improvement, data analysis, help desk support, EMR implementation, or technical workflows.

• EPIC Proficiency/Epic Certification must be achieved within six months of completing orientation.

• Willingness to travel between Health System locations with little to no notice.

• Foundational skills in informatics.

• Basic understanding of the technical capabilities of existing systems.

• Must complete required application training and demonstrate proficiency.

🏝️ Benefits

• Reasonable accommodations available for qualified individuals with disabilities.

• Equal employment opportunity protections provided.

• Opportunity for EPIC Proficiency/Epic Certification training within six months of completing orientation.