Senior AI & Cyber Defense Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a specialist in AI and cyber defense, engaging with customers and partners across the Americas region.

• Lead technical enablement initiatives, which encompass demonstrations, workshops, practical exercises, scenario-based sessions, and structured product education.

• Contextualize Darktrace's capabilities in relation to real-world threats, security operations workflows, incident investigation methods, and customer environments.

• Articulate how AI enhances threat detection, investigation, prioritization, and response, while addressing enterprise AI security considerations.

• Assist customers, partners, and internal Darktrace teams in building the knowledge necessary to utilize Darktrace effectively.

• Tailor engagements to various levels of technical maturity and effectively communicate with both technical and non-technical stakeholders.

• Collaborate with Customer Success, Sales Engineering, Cyber Engineering, Product, and regional teams to facilitate adoption and share customer insights.

• Enhance technical enablement materials, demonstrations, practical environments, and learning experiences.

• Stay updated on cybersecurity threats, AI security advancements, Darktrace products, and industry practices.

• Aid in engagement preparation, customer follow-up, and coordination for regular virtual and in-person activities.

⛳️ Requirements

• Professional fluency in English is a requirement.

• Professional fluency in Spanish, Japanese, French, or German is also necessary.

• Ability to effectively engage with customers and partners across the Americas in multilingual settings.

• Strong practical understanding of IT and cybersecurity fundamentals, including enterprise networking, common network protocols, network and endpoint security, cloud environments, identity, email security, threats and vulnerabilities, security monitoring, threat detection, incident response, security operations, and SIEM concepts.

• Awareness of AI security concepts, including securing AI systems, protecting AI models and data, identifying AI-related threats, and mitigating the risk of misuse or manipulation.

• Understanding of adversarial attacks, prompt injection, data poisoning, model theft, sensitive-data exposure, and the security risks linked to generative AI.

• Familiarity with responsible AI, AI governance, human oversight, and the safe implementation of AI-enabled technologies.

• Capacity to explain how AI can enhance cybersecurity use cases such as threat detection, investigation, prioritization, and response.

• Proven experience in leading technical workshops, product enablement, customer education, technical training, or similar knowledge-transfer engagements for professional audiences.

• Exceptional presentation, facilitation, and communication skills.

• Confidence in delivering demonstrations, practical exercises, and scenario-based engagements, including managing challenging questions and technical issues with composure.

• Strong organizational skills, including preparation for engagements, participant administration, and follow-up.

• Ability to work independently while adhering to established content, quality standards, and operational processes.

• Willingness to travel up to 40% within the Americas region and occasionally contribute to global engagements as needed.

• Previous experience in cybersecurity, security operations, network engineering, technical support, or a related IT position is preferred.

• Experience collaborating with customers or partners in a cybersecurity, enterprise software, or SaaS organization is preferred.

• Familiarity with artificial intelligence and machine learning concepts is desirable.

• Experience with network detection and response, email security, cloud security, endpoint security, operational technology, or incident investigation is preferred.

• Relevant professional certifications such as CompTIA Network+, Security+, CySA+, CISSP, SecAI+, ISC2 AI Security, SANS, ISACA, or equivalent AI-focused certifications are preferred.

• Experience utilizing technical labs, demonstration environments, learning management systems, virtual engagement platforms, or assessment tools is preferred.

• Experience working with multilingual and cross-cultural audiences throughout North America, Latin America, and the Caribbean is preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance, including coverage for dependents.

• Paid parental leave.

• Discount on pet insurance.

• Life insurance coverage.

• Commuter benefits.

• 401(k) plan.

• Employee Assistance Program.