Senior AEO Program Director – Senior Delivery Director

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Oversee delivery for a portfolio exceeding $3M: managing two or more delivery teams, or a flagship enterprise program that requires its own dedicated team.

• Direct other Program Directors and senior strategists, establishing the standard for delivery excellence.

• Take ownership of delivery across the portfolio, implementing a unified plan for each client that encompasses all channels, including milestones, responsibilities, and timelines.

• Define effort estimates, allocate resources to the budgeted hours, and address team deviations to maintain portfolio margin.

• Recruit, nurture, and oversee Program Directors and team leads, while delegating tasks effectively.

• Facilitate executive delivery discussions, working sessions, roadmap evaluations, and escalations with senior client stakeholders, in collaboration with the AEO Marketing Director.

• Strategically plan capacity across the portfolio, which includes hiring, rebalancing resources, and evaluating team availability.

• Establish delivery standards and processes across teams, often assuming a capability-lead role in one discipline.

• Lead dedicated enterprise account teams to ensure successful strategy execution, quality, and team management.

• Report directly to a Group AEO Marketing Director while managing a team of 8–15 individuals.

⛳️ Requirements

• A minimum of 10 years of experience in agency delivery, strategy, or client services, including at least 4 years in a managerial capacity.

• Proven track record of managing a portfolio of multi-channel B2B marketing programs valued at $3M or more, including experience with at least one enterprise account.

• A background in strategy: the capability to evaluate and enhance work quality, not just manage schedules.

• Strong commercial acumen concerning scope, effort, and profitability margins.

• Familiarity with the impact of AI search on B2B buyer discovery processes.

🏝️ Benefits

• Variable compensation: Aiming for 15% of base salary, disbursed quarterly based on portfolio margin, client retention, and delivery quality.

• Additional benefits beyond the base salary.