Senior Adjuster – General

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct investigations, assessments, and evaluations of insurance claims

• Determine coverage, liability, and quantum recommendations within the policy guidelines

• Oversee and adjust claims assigned to you, adhering to company standards and quality metrics

• Execute detailed investigations, engaging with insured parties, claimants, and witnesses

• Inspect claim locations as necessary and assign external vendors when needed

• Suggest reserves, compile reports, and negotiate settlements within your authorized limits

• Participate in mediations and arbitrations as necessary

• Collaborate with defense counsel as assigned

• Maintain precise records utilizing company-specific computer systems and external client platforms

• Manage billing for assigned claims within the established timeframes

• Aid in the collection of accounts receivable for claims assigned to you

• Support local branch marketing efforts, attend professional and social gatherings, and foster new business opportunities

• Cultivate relationships with current clients and engage in client file evaluations and audits

• Keep reserves, coding, and reporting current on your assigned claims files

• Develop existing client relationships to promote Sedgwick and attract new business

• Start building a client base

• Join local claims associations and take part in industry-related events

• Contribute to the organization's quality programs

• Perform additional duties as required

⛳️ Requirements

• College/University Degree or equivalent qualification

• Valid driver's license is required

• Proven skills in adjusting and negotiating

• Exceptional interpersonal and communication abilities

• Proficient in computer applications including Microsoft Office and Excel

• Must hold a full license in the province and CIP or be actively pursuing the CIP professional insurance designation

• Minimum of 2 years of relevant experience

• Strong understanding of insurance, claims, or business management principles

• Capability to navigate and utilize client-specific ancillary systems

• Ability to operate effectively in a remote or home office setting

• Strong analytical and interpretive skills

• Excellent organizational capabilities

• Outstanding negotiation abilities

• Capacity to work collaboratively in a team environment

• Ability to meet or exceed performance competencies

• Capability to manage full adjustment losses independently

• Ability to handle challenging weather, environmental, and driving conditions at any time

🏝️ Benefits

• Promotion of work-life balance

• Inclusive and barrier-free recruitment and selection processes

• Support for accommodations during recruitment if necessary