
Senior Accountant, Loyalty Accounting
Posted Oct 21

Posted Oct 21
This is a fully remote position, open to applicants in Philippines.
• Oversee the regular accounting and reconciliation processes for a hospitality loyalty program, encompassing points that are earned, redeemed, expired, and purchased, along with cash disbursements related to loyalty, billing information, and routine financial reporting.
• Collaborate with finance teams and relevant external specialists as necessary.
• Prepare and record month-end journal entries for loyalty points that are earned, redeemed, expired, and purchased.
• Reconcile general ledger accounts related to loyalty, cash disbursements, and supporting activities.
• Generate monthly billing information for franchise loyalty and verify the amounts used for invoicing.
• Create quarterly loyalty reporting and analyses for finance, asset management, and business stakeholders.
• Assist in providing inputs for periodic loyalty-obligation valuations and coordinate with a third-party actuary, under the supervision of an onshore manager.
• Investigate discrepancies and prepare supporting schedules for balance sheet accounts and reporting.
• Provide support to Marketing and Loyalty leaders regarding accounting inquiries, forecasts, audits, and controls.
• Identify opportunities to enhance the accuracy of reporting, documentation, and month-end processes.
• Manage an email inbox that is monitored daily and respond to hotel-owner inquiries regarding missed redemptions and incorrectly reimbursed reservations.
• Update and maintain Smartsheet forms for new hotels and modifications to the program.
• Keep a monthly reconciliation of total points outstanding within the loyalty program and across all program systems.
• A minimum of 2 years experience in staff accounting or general accounting.
• Proficient in month-end journal entries, general ledger analysis, account reconciliations, and financial reporting.
• Solid understanding of U.S. GAAP.
• Advanced skills in Excel and familiarity with accounting systems.
• Excellent analytical, organizational, and stakeholder communication abilities.
• Preferred: Bachelor's degree in Accounting, Finance, or a related discipline.
• Preferred: Experience in loyalty or rewards-program accounting, marketing-program accounting, deferred obligations, or redemption liabilities.
• Preferred: Exposure to actuarial valuations or third-party valuation inputs and related accounting practices.
• Preferred: Experience in hospitality accounting, consolidated reporting, budgeting, or forecasting.
• Ability to work from home.
• Observance of the U.S. corporate holiday calendar.
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