Senior Account Manager, Capital Equipment

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Develop and implement a capital equipment sales strategy through direct sales and distribution channels in North America for EmbryoScope+, eWitness, and emerging technologies.

• Identify market segments, prospective customers, competitive dynamics, and resources necessary for commercial launch initiatives.

• Execute selling strategies for EmbryoScope+ and eWitness, in conjunction with consumable devices.

• Analyze opportunities within territories and prioritize laboratories in collaboration with Account Managers.

• Generate business opportunities across territories with Chain/Key Accounts and lead the process to secure contracts.

• Create leads through industry networks, trade shows, digital platforms, and targeted marketing efforts.

• Build product knowledge and provide demonstrations of EmbryoScope+ and eWitness.

• Establish and nurture relationships with key decision-makers and influencers.

• Promote collaboration between Key Opinion Leaders (KOLs) and medical affairs.

• Act as the main point of contact for Chain and Key Accounts headquarters throughout the sales journey.

• Work alongside Account Managers to identify cross-selling and upselling opportunities.

• Coordinate with field engineering to maintain contract documentation, track EmbryoScope lifecycle upgrades, and plan for engineering workforce needs.

• Partner with medical affairs and field engineers on post-sales support and ensuring customer satisfaction.

• Collaborate with finance and legal teams to negotiate contracts and pricing agreements.

• Monitor market trends, competitive activities, and regulatory changes.

• Report sales performance, pipeline status, and market insights to the SVP and AVPs.

• Utilize Salesforce to manage customer interactions, sales activities, and progress toward targets.

• Participate in Quarterly Business Reviews and maintain up-to-date forecasts.

• Stay informed about industry advancements, technology, and sales best practices.

• Relay market intelligence and customer feedback to R&D for laboratory requirements and product enhancements.

⛳️ Requirements

• Bachelor’s Degree from an accredited institution.

• Over 5 years of documented and verifiable capital sales experience in a hospital or clinically focused sales environment.

• Preferred experience in Women’s Health or IVF customer relations.

• Must be willing to travel at least 70%+ within the territory.

• Strong ability to analyze sales trends and effectively target and penetrate new business opportunities.

• Proven track record of increasing sales in previous roles.

• Positive and satisfactory feedback from business and personal references.

• Self-motivated, a team player, with demonstrated leadership qualities and high coachability.

• Ability to prioritize tasks effectively.

• Capable of building and maintaining strong customer relationships.

• Must exhibit energy, enthusiasm, determination, and goal orientation.

• Thrives in a fast-paced, competitive environment.

• Background check required.

• Must verify identity and eligibility to work in the United States.

🏝️ Benefits

• Paid Time Off and 10 Paid Holidays.

• 401(k) with Employer Match.

• Medical, Dental, Vision coverage.

• IVF Coverage to assist with family building needs.

• GAP Insurance.

• Basic Life and AD&D Coverage.

• Short- and Long-Term Disability coverage.

• Optional AFLAC Supplemental Policies.

• Employee Assistance Program (EAP).

• Flexible Spending & Health Savings Account.