Senior Account Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Serve as the primary liaison for a diverse portfolio of clients across various industry sectors.

• Create tailored campaign strategies utilizing the StackAdapt platform.

• Deliver consistent reporting on campaign objectives, strategic solutions, and optimizations to achieve KPIs.

• Configure and manage advertising campaigns on the StackAdapt DSP, including the implementation of third-party tags and troubleshooting pixel issues.

• Recognize upselling opportunities and enhance services through tools, processes, and reports.

• Optimize campaigns and propose new opportunities based on performance analysis.

• Offer strategic insights and guidance to clients.

• Facilitate in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.

• Willingness to travel up to 20% of the time.

• Collaborate with Account Executives, Client Service support teams, and cross-functional teams to enhance customer campaign ROI.

• Report directly to the Manager of Client Services.

⛳️ Requirements

• Over 6 years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network).

• Proficient in running Google AdWords, Facebook Ads, or executing campaigns through a DSP as a self-serve user.

• Demonstrated success in managing client relationships and delivering exceptional service.

• Focused on account retention and revenue growth.

• Capable of understanding and articulating technical concepts and platform-based knowledge.

• Familiar with the latest trends and ideas in digital advertising.

• Experience with complex databases is an advantage.

• Willingness to travel up to 20% of the time.

🏝️ Benefits

• Highly competitive salary.

• Global retirement/401K/pension savings options.

• Competitive paid time off packages, including birthdays off!

• Access to a comprehensive mental health care program.

• Health benefits available from the first day of employment.

• Reimbursements for work-from-home expenses.

• Optional global WeWork membership.

• Extensive training and onboarding program.

• Support and coverage for personal development initiatives (conferences, courses, books, etc.).

• Access to StackAdapt programmatic courses and certifications.

• An excellent parental leave program.

• A friendly, welcoming, and supportive work culture.

• Social and team-building events.