Senior Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee listings and manage daily Amazon account functions across the US, Canada, UK, and EU; detect issues and facilitate prompt resolutions.

• Analyze SKU economics, pricing strategies, and profit margins; suggest modifications for the owner's consent.

• Monitor reference pricing, deal qualifications, and promotional schedules; coordinate offers while safeguarding profitability.

• Evaluate daily sales and run rates against projections, investigate discrepancies, and propose adjustments for advertising, pricing, or inventory strategies.

• Supervise stock levels, outstanding orders, and inbound shipments; recommend restocking and inventory redistribution across markets.

• Collaborate with PPC/account management and supply chain agencies; track deliverables, clarify priorities, and follow up on pending actions.

• Assess advertising performance in conjunction with sales forecasts, profitability, and inventory availability; align budget modifications, campaign priorities, and pauses with the PPC agency.

• Maintain precise Google Sheets tracking and summarize sales, profitability, promotions, and inventory risks with actionable insights.

• Document recurring processes and enhance reporting and tracking; identify opportunities for leveraging AI and automation with human oversight.

• Proactively manage established priorities, escalate issues with proposed solutions, and minimize routine follow-ups from the owner.

• Commit to working four hours daily that overlap with the Sweden-based business owner, ideally during Swedish mornings; ensure full overlap during onboarding.

⛳️ Requirements

• Minimum of 3 years of practical experience managing Amazon Seller Central accounts for product brands, with the capacity to adapt to other international marketplaces.

• In-depth knowledge of listing management, pricing strategies, reference pricing, promotions, and deal qualifications.

• Ability to evaluate SKU-level profitability and articulate the effects of pricing and promotional actions.

• Hands-on experience in sales forecasting, inventory coverage, replenishment planning, and tracking inbound shipments.

• Proficient in Google Sheets for data analysis, reconciliations, trackers, and effective reporting.

• Practical experience utilizing AI tools such as Claude, ChatGPT, or similar platforms for analysis, reporting, and workflow enhancement, ensuring human validation of outputs.

• Experience in coordinating with agencies, suppliers, or logistics partners and seeing tasks through to completion.

• Strong analytical judgment, meticulous attention to detail, and a structured, action-oriented approach to converting data into actionable recommendations.

• Excellent written and verbal communication in English, capable of independent problem-solving and demonstrating reliable ownership in a remote work setting.

• Collaborative working style with a willingness to explore new tools and methodologies.

• Familiarity with sellerboard or comparable profitability tools.

• Experience in coordinating product development, supplier samples, and design iterations, particularly in ceramics or homeware.

• Skilled in sourcing and managing freelance designers or video creators, including AI-assisted creative workflows.

• Experience with Shopify, including support for international expansion and integration of Amazon inventory.

• Experience in organizing product testing, quality inspections, or VAT documentation with specialist providers.

• Experience in enhancing dashboards, tracking purchase orders, standard operating procedures (SOPs), or reporting automation.

• Experience in team building, including identifying and recruiting suitable team members.

• Practical experience in creating AI-generated images and videos using relevant tools.

• Experience in assisting with general wholesale operations or channel development.

• Familiarity with Titan Tools.

• Must currently reside in the Philippines and possess legal authorization to work there.

• Reliable computer, high-speed internet connection, and a quiet, dedicated workspace for remote work.

🏝️ Benefits

• 100% Remote Work

• 13th Month Pay

• Healthcare (HMO)

• Comprehensive Fringe Benefits package

• Paid Service Incentive Leave (SIL)

• Paid Philippines Holidays

• Free Learning and Development Programs