Senior Account Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Act as a primary point of contact for clients across designated programs while spearheading proactive strategic and tactical initiatives.

• Identify and propose ideas that foster business growth.

• Contribute to the development of strategic plans, workstream budgets, compensation structures, and timelines.

• Assess program effectiveness using key performance metrics and suggest opportunities for optimization.

• Oversee account logistics for various projects, productions, billing, and organizational tasks.

• Manage timelines, status meetings, documentation, recaps, and next steps.

• Coordinate production projects by aligning internal teams with client inputs and approvals, as well as preparing briefs and production documentation.

• Supervise campaign deliverables, including proofing, quality assurance, outgoing creative, and trafficking.

• Create client presentations and follow-up materials, participate in meetings, and collaborate with partner agencies.

• Handle financial processes such as job initiation and tracking, maintaining billing records, preparing invoices, following up on payments, and monitoring purchase orders.

• Provide support to junior team members and interns through mentorship and process coaching.

• Share pertinent industry updates.

⛳️ Requirements

• Typically 4–8 years of relevant experience in an agency or client marketing environment; this experience range is a guideline rather than a strict minimum.

• Bachelor’s degree or equivalent relevant experience.

• Comprehensive experience in managing various marketing communications disciplines and projects.

• Strong skills in leadership, organization, analysis, listening, negotiation, presentation, and both verbal and written communication.

• Ability to handle priorities, budgets, timelines, and multiple client or brand workstreams effectively.

• Proven experience in senior-level agency account management (preferred).

• Background in developing client relationships (preferred).

• Experience in delivering business-building programs (preferred).

🏝️ Benefits

• Access to affordable, high-quality healthcare options.

• Opportunities for career and personal development.

• A team of enthusiastic, collaborative, and motivated colleagues.