Senior Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Engage daily and prospect within the designated customer segment.

• Build and sustain a pipeline of qualified upsell and cross-sell opportunities utilizing Salesforce CRM and other sales tools.

• Formulate, plan, and implement sales strategies aimed at increasing revenue and expanding the customer base.

• Create and present product demonstrations and customer proposals.

• Handle inbound requests from the initial meeting through to closing the sale.

• Self-generate additional opportunities through proactive outreach.

• Document, track, and report on sales activities; generate quotes, sales orders, and contracts.

• Collaborate with the Implementation and RCM teams to ensure seamless onboarding of upgraded customers.

• Stay informed about the competitive market and effectively position solutions and RCM services.

• Participate in industry events and trade shows, working with Marketing to enhance brand visibility.

⛳️ Requirements

• Over 4 years of experience in sales and account management, particularly in software and/or healthcare services.

• Proven ability to cultivate client relationships and expand existing accounts.

• Strong technical aptitude and capacity to quickly acquire domain knowledge in target medical specialties.

• Demonstrated success in managing the sales cycle from beginning to end, consistently meeting or surpassing sales targets and quotas.

• Capability to work independently without daily management supervision.

• Proven performance against established goals and KPIs.

• Highly organized with exceptional time management abilities.

• Experience in conducting virtual client presentations and demonstrations.

• Extensive knowledge of the healthcare sector, specifically in EMR and Practice Management technology.

• Focused on Revenue Cycle Management (RCM) services.

• Must be eligible to work without sponsorship.

• Willingness to travel to the Denver corporate headquarters or other office locations across North America as needed.

🏝️ Benefits

• Flexibility to work from any location within your country of employment – whether in-office, remote, or hybrid.

• Comprehensive health and wellness benefits.

• Annual wellness stipend.

• 401k plan with company matching.

• Generous and flexible paid time off.

• Employee Stock Purchase Program.