Senior Account Manager

Posted Oct 14

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Drive timely renewals and pinpoint upsell opportunities by aligning the DataRobot GenAI platform and its applications with customer requirements.

• Develop and implement structured account plans to identify growth opportunities, connect with key stakeholders, and penetrate new functional buying centers.

• Take ownership of pipeline development and ensure accuracy in forecasting for existing-account opportunities.

• Maintain CRM hygiene and ensure visibility throughout the sales leadership team.

• Collaborate with Technical Success Managers to track usage trends and re-engage accounts that are underutilized.

• Strengthen relationships with Directors and technical stakeholders across various lines of business.

• Act as the primary commercial point of contact following the initial purchase from the Account Executive.

• Facilitate a seamless post-sale transition and sustain momentum throughout the customer lifecycle.


⛳️ Requirements

• Over 8 years of experience in quota-carrying sales or account management within SaaS or enterprise technology, focusing on expanding existing customer accounts.

• Knowledge of GenAI or applied AI concepts is advantageous.

• Demonstrated capability to engage both business and technical stakeholders to discover new use cases and broaden account engagement.

• Strong collaboration skills with experience in working cross-functionally with technical teams and customer success departments.

• Proficient in navigating complex customer environments, managing various stakeholders, and acting as a trusted commercial lead.

• Bachelor's degree or equivalent professional experience.

• Competence in renewing and increasing recurring revenue through multi-year, subscription-based contracts.


🏝️ Benefits

• Medical, Dental & Vision Insurance.

• Flexible Time Off Program.

• Paid Holidays.

• Paid Parental Leave.

• Global Employee Assistance Program (EAP).

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