
Senior Account Manager
Posted Oct 14

Posted Oct 14
This is a fully remote position, open to applicants in United Arab Emirates (UAE).
• Drive timely renewals and pinpoint upsell opportunities by aligning the DataRobot GenAI platform and its applications with customer requirements.
• Develop and implement structured account plans to identify growth opportunities, connect with key stakeholders, and penetrate new functional buying centers.
• Take ownership of pipeline development and ensure accuracy in forecasting for existing-account opportunities.
• Maintain CRM hygiene and ensure visibility throughout the sales leadership team.
• Collaborate with Technical Success Managers to track usage trends and re-engage accounts that are underutilized.
• Strengthen relationships with Directors and technical stakeholders across various lines of business.
• Act as the primary commercial point of contact following the initial purchase from the Account Executive.
• Facilitate a seamless post-sale transition and sustain momentum throughout the customer lifecycle.
• Over 8 years of experience in quota-carrying sales or account management within SaaS or enterprise technology, focusing on expanding existing customer accounts.
• Knowledge of GenAI or applied AI concepts is advantageous.
• Demonstrated capability to engage both business and technical stakeholders to discover new use cases and broaden account engagement.
• Strong collaboration skills with experience in working cross-functionally with technical teams and customer success departments.
• Proficient in navigating complex customer environments, managing various stakeholders, and acting as a trusted commercial lead.
• Bachelor's degree or equivalent professional experience.
• Competence in renewing and increasing recurring revenue through multi-year, subscription-based contracts.
• Medical, Dental & Vision Insurance.
• Flexible Time Off Program.
• Paid Holidays.
• Paid Parental Leave.
• Global Employee Assistance Program (EAP).
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