Senior Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee a portfolio of client relationships within Broadridge Issuer Solutions

• Provide service and promote Broadridge's range of products and services

• Act as a trusted advisor and strategic partner for clients

• Develop and sustain relationships with executive sponsors and key stakeholders

• Monitor service delivery and account health; act as a point of escalation for clients

• Generate new sales opportunities within current accounts

• Facilitate regular service review meetings and strategic discussions

• Relay account and market changes to management

• Prepare and implement annual strategic plans for clients

• Lead needs assessments, solution development, negotiations, retention, renewals, and ensure client satisfaction

• Provide strategic feedback for product development

• Manage internal resources throughout the sales process

• Increase market share and enhance positioning within accounts

• Oversee client satisfaction and ensure renewals are completed before expiration

• Coordinate contract negotiations with business management, finance, and legal teams

• Oversee Information Security activities across clients and Broadridge

• Introduce new products and services to existing clients

• Identify opportunities that align with Broadridge products and services

• Collaborate with internal business segments and product sales teams

⛳️ Requirements

• In-depth knowledge of Corporate Governance, Investor Relations, Shareholder Services, and Regulatory Reporting for Corporate Issuers

• At least 5 years of enterprise sales or account management experience targeting corporate secretaries, general counsels, and heads of Investor Relations

• Proficient in closing deals and contract negotiation

• Ability to adopt a consultative approach to problem-solving with clients and internal stakeholders

• Willingness to travel (20%)

• Exceptional presentation and interpersonal skills

• Capable of thriving in a dynamic, high-pressure environment

🏝️ Benefits

• Eligible for bonuses

• Eligible for commissions

• Comprehensive benefits package (details available at www.broadridgebenefits.com)

• Protections under equal employment opportunity laws

• Reasonable accommodations during the application and hiring process