Senior Account Executive

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Manage a diverse portfolio of Commercial & Enterprise clients, focusing on both new prospects and expanding existing accounts.

• Oversee the complete sales cycle, from initial discovery and aligning solutions to negotiation and closing deals.

• Clearly communicate GitLab’s DevSecOps value proposition and connect it to the business outcomes of customers.

• Evaluate successes and setbacks, perform root cause analyses, and disseminate lessons learned.

• Maintain precise documentation of buying criteria, processes, next steps, owners, pipeline data, and account strategies.

• Enhance the sales handbook and processes by recording best practices and identifying areas for improvement.

• Provide leadership in account management throughout pre- and post-sales phases, collaborating with technical teams and customer success.

• Serve as the customer's representative by contributing feedback and suggestions to GitLab’s public issue tracker.

• Report to a Regional Sales Director and work in conjunction with business development, marketing, sales development, and technical teams.

⛳️ Requirements

• Demonstrated success in software sales, preferably within an Enterprise environment, handling a diverse range of business accounts.

• Capability to guide clients through the entire purchasing process, which includes establishing buying criteria, outlining buying processes, and ensuring clear next steps.

• Strong communication and interpersonal abilities for effective collaboration with business development, marketing, technical teams, and sales management.

• Experience in accurately documenting and managing pipeline data and account plans based on factual evidence rather than assumptions.

• Proficiency in conducting and contributing to win/loss and root cause analyses, sharing insights to enhance team performance and processes.

• Expertise in negotiation, presenting to customer stakeholders, and leading discussions to finalize commercial opportunities.

• Genuine interest in GitLab and open source software.

• Familiarity with Git, software development tools, or application lifecycle management is preferred.

• Alignment with GitLab’s core values.

• Willingness to travel according to company policy.

🏝️ Benefits

• Comprehensive benefits to support your health, financial stability, and overall well-being.

• Flexible Paid Time Off.

• Access to Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.

• Option for remote work arrangements.