Senior Account Director - Americas

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee commercial relationships with a designated group of large accounts within the assigned geographic area.

• Manage accounts and contribute to the overall regional sales performance.

• Foster annuity revenue retention and drive sales within managed accounts.

• Establish and maintain strong relationships with existing accounts through onsite meetings, phone calls, emails, and participation in industry or company events.

• Present IDeaS products, services, and consulting offerings while actively listening to client needs.

• Identify business opportunities and formulate growth strategies to surpass territory sales objectives.

• Implement go-to-market strategies and local initiatives to create and secure opportunities for IDeaS products and solutions.

• Deliver proactive client service and mobilize company resources to fulfill client expectations.

• Monitor activities, contacts, accounts, leads, and opportunities utilizing Salesforce.com and LinkedIn Premium.

• Submit monthly reports and updates to IDeaS sales leadership.

• Represent IDeaS with professionalism in the marketplace.

• Communicate client requirements to IDeaS leadership effectively.

• Engage clients for references and to contribute to IDeaS case studies.

• Manage client expectations to ensure alignment of products and services with their needs.

• Stay informed on hospitality industry trends, IDeaS products and services, and the competitive landscape.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Hospitality, or a related field, or an equivalent combination of education, training, and relevant experience.

• More than 5 years of progressive experience in revenue management, account management, or business development/sales with a focus on consultative sales of enterprise software.

• At least 5 years of professional experience in hospitality technology or complex analytics software solutions in quota-carrying roles.

• Exceptional communication and interpersonal skills.

• Strong understanding of the hospitality industry, hotel infrastructure, hotel technology, and interfaces related to IDeaS.

• Experience communicating with Executive Management (C-Level) teams.

• Excellent organizational skills and the ability to multitask effectively in a fast-paced environment.

• Proficiency in Spanish is highly desirable.

• Outstanding listening abilities.

• Strong presentation and negotiation skills.

• Solid business acumen and capacity to translate complex business challenges into feasible solutions.

• Awareness of industry trends, competitive landscape, strategies, and tactics.

• Proficient in MS Excel, Word, and Outlook.

• Willingness to travel up to 50%.

• Must be legally authorized to work in the United States.

• Must not require current or future sponsorship for employment visa status.

🏝️ Benefits

• Inclusive work environment that appreciates diverse perspectives.

• Opportunities for professional growth and career development.

• Flexibility to balance work with other life commitments.

• Global company culture.

• Equal opportunity employment.