Security Analyst – Governance, Trust

This is a fully remote position, open to applicants in Canada, +3 more countries.

📋 Description

• Oversee and enhance the internal repository of responses utilized for customer security inquiries.

• Ensure that Trust Center content and public go-to-market security materials are accurate and current.

• Manage customer-facing security documents employed during the sales process.

• Confirm that security documentation accurately reflects existing products, practices, and architecture.

• Create consistent processes for reviewing, updating, versioning, and publishing assurance materials.

• Detect gaps, inconsistencies, and outdated information prior to sharing materials with customers.

• Maintain and refresh AI agents used by the Governance and Trust function.

• Conduct regular audits of agents for accuracy, quality, reliability, and drift.

• Update agent instructions, prompts, reference materials, and supporting information as requirements evolve.

• Assist in establishing standards for the upkeep of AI-enabled workflows in a security and governance environment.

• Document agent behavior, modifications, known limitations, and results of reviews.

• Collaborate with stakeholders to enhance the reliability and effectiveness of AI-assisted security tasks.

⛳️ Requirements

• Experience in security assurance, security operations, governance, risk management, customer trust, or a comparable security role.

• Proficiency in managing security questionnaires, Trust Center content, data flow diagrams, audit evidence, or other customer-facing security documents.

• Exceptional attention to detail and a methodical approach to documentation, version control, and quality assessments.

• Comfort with AI models or AI-enabled workflows, focusing on maintaining models or agents rather than creating them from scratch.

• Understanding of prompt engineering, prompt evaluation, or analogous techniques for enhancing AI system performance.

• Capability to evaluate whether AI-generated outputs are accurate, comprehensive, and consistent with current source information.

• Strong written and verbal communication skills, with the ability to convey technical and security concepts into clear, customer-ready content.

• Ability to work autonomously in a fast-paced setting and manage multiple tasks effectively.

• Good judgment, curiosity, and a mindset geared towards continuous improvement.

• Experience in supporting customer security reviews or responding to security inquiries.

• Familiarity with Trust Centers, security documentation libraries, or assurance content management.

• Experience in auditing AI agents, assessing prompts, or maintaining retrieval and reference content.

• Understanding of security governance, risk management, compliance, or responsible AI practices.

• Experience in creating or maintaining technical documents such as data flow diagrams.

🏝️ Benefits

• Flexible & Remote-First Culture: Work remotely with opportunities for team meetups, bi-annual destination summits, and a monthly stipend for coworking spaces, phone, and internet expenses.

• Stock options provided upon hiring and promotion.

• Eligibility for participation in secondary offerings.

• A 10-year period to exercise stock options.

• 100% coverage of health, vision, and dental insurance premiums for employees and their dependents.

• ∞ Flexible Time Off.

• 18 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents, available all at once or throughout the child's first year.