SecOps Manager – Information Security Directorate

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the Information Security operations for Grupo Boticário Group.

• Formulate the SecOps strategy aligned with organizational goals.

• Manage 24/7 operations, enhancing processes through automation and AI technologies.

• Supervise managers and teams, emphasizing operational efficiency and employee well-being.

• Oversee the SecOps budget, contracts, SLAs, and vendor management.

• Address complex crises, collaborating with Technology, VPs, Directors, Legal, the DPO, Marketing, and R&D.

• Prepare infrastructure and processes to combat AI-enhanced threats.

• Establish and track MTTD, MTTR, SLAs, and efficiency OKRs.

• Ensure the stability, observability, and governance of cloud environments, networks, servers, and pipelines.

• Lead capacity planning and the ongoing management of cyber operational risks.

• Strategically align with partners, service providers, and third-party vendors.

⛳️ Requirements

• Strategic insight and experience in converting business objectives into security and operational plans and priorities.

• Bachelor’s degree in Technology, Engineering, Computer Science, or a related area.

• Background in Technology, particularly in Information Security, Infrastructure, DevOps, or managing critical environments.

• Proven experience in leading managers and teams, with a focus on career progression and succession planning.

• Experience in managing real-time crises, with exposure to senior leadership, including Directors and VPs.

• Strong technical expertise in infrastructure, networks, servers, cloud, pipelines, and observability in 24/7 settings.

• Familiarity with operational process automation, including scripting, IaC, SOAR, or equivalent technologies, and the implementation of AI in operations.

• Extensive experience in managing budgets, forecasts, vendors, and SLA oversight.

• Proficient in technical English for reading and communicating with global partners and vendors.

• Preferred: experience with Security Operations, SOC, CSIRT, or Threat Intelligence teams.

• Preferred: knowledge of NGFW, SIEM, SOAR, EDR, WAF, SASE, and familiarity with ISO 27001, NIST, CIS Controls, and MITRE ATT&CK frameworks.

• Preferred: experience utilizing AI in security, including SOC copilots, LLMs for triage, and ML for anomaly detection.

• Preferred: CISSP or CISM certification, or a postgraduate degree/MBA in Security or Management.

• Advanced English is a plus.

🏝️ Benefits

• Flexible medical and dental plans.

• Assistance with prescription medications and healthcare allowance for dependents.

• Complimentary psychotherapy sessions and 24/7 telemedicine access.

• Ongoing prevention, mental health support, and vaccination initiatives.

• Meal allowance (or on-site dining options) and food benefits, including an additional Christmas allowance.

• Discounts of up to 40% on brands within our ecosystem.

• Gympass/TotalPass memberships for gyms and sports facilities.

• Home office allowance for hybrid and remote work setups.

• Day off for birthdays.

• Pet health plans, partner benefits, and travel/accommodation assistance.

• Extended parental leave (180 days for mothers and 120 days for fathers).

• Support for parents of children with special needs and childcare assistance.

• School supply allowance and child nutrition credits.

• Access to dedicated legal, psychological, and social support.

• Private pension plans and life insurance coverage.

• Bereavement support for the loss of parents and payroll-deducted loans.

• Transportation allowance and parking (depending on the work arrangement).