School Success Manager – Seasonal

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of schools while assisting district and charter schools in creating master schedules.

• Lead the onboarding process and training sessions for both new and returning school schedulers.

• Provide comprehensive support to finalize school schedules.

• Build strategic relationships with lead schedulers, principals, and scheduling teams.

• Monitor school success metrics, satisfaction levels, and renewal rates.

• Guide school-based teams in aligning their schedules with established priorities.

• Resolve complex technical issues with assistance from the product and engineering teams.

• Oversee district and charter network accounts throughout the customer journey.

• Set partnership objectives, implementation timelines, and training plans in collaboration with district teams.

• Offer tools and frameworks for district leaders to effectively manage scheduling timelines.

• Aid in data integration and transfer processes in cooperation with district IT and Timely’s data integration team.

• Engage in cross-functional communication with sales and marketing, product, and engineering teams.

• Relay customer feedback and insights from implementation.

• Contribute to overall team operations and success.

⛳️ Requirements

• Significant experience in developing schedules for middle and/or high schools.

• A proactive attitude towards working in a dynamic environment.

• Availability and flexibility for full-time work seasonally from January to July.

• A minimum of 2+ years of experience in building and managing a middle and/or high school schedule.

• At least 5 years of experience working within a school setting.

• Background in developing systems/processes and providing support to individuals and teams (preferred).

• Experience in a fast-paced, entrepreneurial environment is a plus.

🏝️ Benefits

• Equity options available.

• Potential inclusion of health benefits.

• Flexible Paid Time Off (PTO) policy.