Scheduling Coordinator

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Handle incoming calls and initiate outbound calls daily to arrange property reports for property managers.

• Oversee calls from tenants residing in rental properties, both inbound and outbound.

• Organize appointments for technicians to carry out on-site photo assessments.

• Effectively multitask and take detailed notes on orders.

• Route calls appropriately.

• Address emails promptly.

• Respond to voicemails in a timely manner.

• Maintain ongoing communication with all team members.

• Participate in meetings every Tuesday.

• Acquire new skills as opportunities present themselves.

⛳️ Requirements

• Strong attention to detail.

• Excellent customer service skills.

• Proficient computer skills.

• A quiet workspace for effective work.

• Ability to work collaboratively as a team player.

• Possession of a mobile phone.

• Access to a PC or laptop with a camera (no older than 8 years).

• High-speed internet connection (30 Mbps or more).

• Minimum of 8 GB RAM.

• Operating Windows 10 or higher.

• Operating Mac OS X 10.15 (Catalina) or higher.

• Must have a 64-bit operating system (not 32-bit).

• Availability to work Monday through Friday with rotating Saturdays, from 8 AM to 4 PM CST.

• Strong attendance and punctuality.

• Full-time availability is required.

🏝️ Benefits

• Comprehensive Training: one-on-one training provided.