Scheduling Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee the scheduling of patient activities for appointments, procedures, and examinations across hospitals, physician practices, outpatient departments, modalities, and facilities.

• Enhance communication among staff, referral sources, and physician offices concerning scheduling issues and concerns.

• Gather clinical information, secure insurance details, and confirm patient demographics.

• Arrange physician appointments and diagnostic testing procedures.

• Inform patients, families, and physician offices about protocols, procedures, insurance, referrals, and testing criteria.

• Supervise practice protocols and departmental procedures while suggesting enhancements.

• Utilize scheduling software and patient-specific applications to improve patient access.

• Act as a resource for staff, physicians, and referring offices.

• Minimize errors, rework, and defects through meticulous attention to detail.

⛳️ Requirements

• High School Diploma/GED.

• A minimum of 6 months of experience in a medical office, call center, or customer service role, or the completion of an Associate's Degree program or higher in place of work experience.

• Capability to uphold strict confidentiality.

• Competence to operate in a fast-paced environment while managing multiple responsibilities.

• Detail-oriented with precise electronic data entry skills.

• Ability to manage stressful situations effectively.

• Proficiency in Microsoft Office applications.

• Familiarity with EMR and scheduling systems such as EPIC and PHS is preferred.

• Bilingual proficiency in English and Spanish is preferred.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Generous paid time off and holiday schedule.

• Ongoing professional development and training opportunities.