Scheduling Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee all activities related to patient scheduling, including appointments, procedures, and examinations.

• Ensure effective communication among staff, referral sources, and physician offices concerning scheduling issues and concerns.

• Gather clinical information, obtain insurance details, and confirm patient demographics.

• Arrange appointments for patients with physicians and facilitate diagnostic test procedures.

• Provide education to patients, families, and physician offices regarding departmental protocols, procedures, insurance, referrals, and testing standards.

• Monitor departmental procedures and protocols, suggesting improvements where necessary.

• Utilize scheduling software and patient-specific applications to enhance patient access.

• Act as a resource for staff, physicians, and referring offices.

• Minimize errors, rework, and defects by paying careful attention to detail.

⛳️ Requirements

• High School Diploma or GED.

• At least 6 months of experience in a medical office, call center, or customer service role, or completion of an Associate's Degree program or higher in place of work experience.

• Capable of maintaining a high level of confidentiality.

• Ability to thrive in a fast-paced environment while managing multiple responsibilities.

• Detail-oriented with the capacity to accurately input information into electronic systems.

• Skilled in handling stressful situations effectively.

• Proficient in Microsoft Office applications.

• Familiarity with EMR and scheduling systems like EPIC, PHS, etc. is preferred.

• Bilingual in English and Spanish is preferred.

• Ability to lift and carry up to 25 lbs.

🏝️ Benefits

• Commitment to equal opportunity employment.

• Day shift availability.

• Work schedule from Monday to Friday, 11:30 AM to 8:00 PM.

• Opportunity for remote work within Pennsylvania.