Scheduling Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee all patient scheduling operations, including appointments, procedures, and examinations.

• Enhance communication among staff, referral sources, and physician offices regarding scheduling issues and concerns.

• Gather clinical information, secure insurance details, and confirm patient demographics for the scheduling of screening and diagnostic tests.

• Arrange appointments for patients with physicians and schedule diagnostic test procedures.

• Inform patients, families, and physician offices about departmental protocols, procedures, insurance, referrals, and testing criteria.

• Review practice protocols and departmental procedures, suggesting improvements as necessary.

• Utilize scheduling software and patient-specific applications to improve patient access.

• Act as a resource for staff, physicians, and referring offices.

• Minimize errors, reduce rework and defects, while maintaining a keen attention to detail.

⛳️ Requirements

• High School Diploma or GED.

• Six months of experience in a medical office, call center, or customer service role, or completion of an Associate's Degree program or higher as an alternative to work experience.

• Capability to uphold a high level of confidentiality.

• Ability to thrive in a fast-paced environment while managing multiple responsibilities.

• Detail-oriented with proficiency in accurately entering information into electronic systems.

• Proven ability to manage stressful situations effectively.

• Proficient in Microsoft Office applications.

• Familiarity with EMR and scheduling systems such as EPIC, PHS, etc. (preferred).

• Bilingual in English and Spanish (preferred).

• Ability to lift and carry up to 25 lbs.

🏝️ Benefits

• Day Shift.

• Monday to Friday work schedule, from 8:00 AM to 4:30 PM.

• Remote work opportunity in Pennsylvania.

• Equal employment opportunity.