Scheduling Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee patient scheduling tasks for appointments, procedures, and examinations across hospitals, physician offices, outpatient departments, modalities, and facilities.

• Enhance communication among staff, referral sources, and physician offices regarding scheduling issues and concerns.

• Gather clinical information, secure insurance details, and confirm patient demographics for scheduling of screening and diagnostic tests.

• Arrange appointments for patients with physicians and schedule diagnostic testing procedures.

• Inform patients, families, and physician offices about departmental protocols, procedures, insurance matters, referrals, and testing criteria.

• Keep track of practice protocols and departmental procedures while suggesting enhancements.

• Utilize scheduling software and patient-specific applications to improve patient access.

• Act as a resource for staff, physicians, and referring offices.

• Minimize errors, rework, and defects through diligent attention to detail.

⛳️ Requirements

• High School Diploma/GED.

• Six months of experience in a medical office, call center, or customer service role; or completion of an Associate's Degree program or higher as a substitute for work experience.

• Capacity to uphold a high level of confidentiality.

• Ability to thrive in a fast-paced environment while managing multiple tasks.

• Detail-oriented mindset with the capability to enter data accurately into electronic systems.

• Competence in managing stressful situations effectively.

• Proficient in Microsoft Office applications.

• Familiarity with EMR and scheduling systems such as EPIC, PHS, etc. is preferred.

• Bilingual in English and Spanish is preferred.

• Capability to lift and carry up to 25 lbs.

• Frequent sitting/standing and use of a keyboard.

🏝️ Benefits

• Equal opportunity employment policy.

• Monday to Friday work schedule, from 8:00 AM to 4:30 PM.

• Day shift.

• Remote work available in Pennsylvania.